• Financial Aid Associate I

    Texas A&M University System (Canyon, TX)


    Job Title

     

    Financial Aid Associate I

     

    Agency

     

    West Texas A&M University

     

    Department

     

    Student Financial Aid

    Proposed Minimum Salary

    $15.68 hourly

     

    Job Location

     

    Canyon, Texas

     

    Job Type

     

    Staff

    Job Description

    NOTICE - All posted positions are subject to budget approval.

     

    The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html)

    General Summary

    The Financial Aid Advisor I, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Assists in facilitating workshops and learns to make presentations on and off campus to groups regarding financial aid and scholarships.

    Responsibilities:

    + Front desk, telephone, and e-mail contact with students.

    + Advises and counsels students, parents, and/or prospective students in solving their educational financial problems through scholarships, loans, grants, employment and financial counseling.

    + Responds and researches answers to questions and counseling. Assists in providing loan and indebtedness counseling.

    + Reviews student files and makes adjustments.

    + Reviews appeals and makes decisions regarding the validity of these appeals.

    + Package students’ financial aid awards for fall, spring, and summer

    + Communications, imaging and processing/copying/faxing necessary forms.

    + Track documents.

    + Assists with conducting on and off campus presentations, seminars, and/or workshops for students and professional development training.

    + Assists in planning and executing special events.

    + May be responsible for one of the following: communication management, packaging, loans, verification, advising, and/or athletics.

    + Assists outreach staff with prospective students and in their transition to current students.

    + Assists with review, revision, and interpretation of complex rules, regulations, procedures and policies.

    + This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

    Necessary Qualifications:

    + High School Diploma or equivalent combination of education and experience.

    + Six (6) years of related experience.

    + Computer experience, word processing proficiency

    + Ability to multi-task and work cooperatively with others.

    + Strong verbal and written communication skills.

    + Ability to maintain confidentiality.

    Preferred Qualifications:

    + Bachelor’s degree

    + Eight (8) years of Financial Aid or directly related experience

    + Proficiency with Windows, MS Office (Word, Excel), Email, Document Imaging

    + Multi-tasking with varying deadlines, work comfortably with a variety of personalities and skills.

    Applicant Instructions:

    Please include the following with your application:

    + Cover letter

    + Resume

    + Three references

     

    Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at [email protected].

     

    Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

     

    Equal Opportunity /Veterans/Disability Employer.

     

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

     

    Equal Opportunity/Veterans/Disability Employer.