• IT Technical Support Engineer

    Insight Global (Rio Rancho, NM)


    Job Description

    An Insight Global client is currently looking for an IT Technical Support Engineer to join their team. This individual will be the liaison between the business and the customers to help support their needs. This individual will provide technical support across multiple platforms including PC. Printers, mobile, chrome books, and desktops. This person will provide support for both hardware and software with the customers. This position will pay an hourly rate of 20-25/hour depending on expertise.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

    Skills and Requirements

    * 3+ years of experience working in any technical

     

    support or help desk type roles.

     

    * Experience working with customers to

     

    troubleshoot technical issues and resolve issues

     

    efficiently and efficiently.

     

    * Experience working across multiple platforms -

     

    PC, printers, mobile, desktop, chrome

    books, workstations, etc,

    * Experience providing technical support for both

     

    hardware and software systems.

     

    * Experience working with BIOS and OS systems. * Python or C++ scripting experience null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].