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Job Description

As a Manager of Instructional Design for Restaurant Operations, you'll lead the creation and implementation of training programs and materials for restaurant staff, ensuring alignment with business goals and operational needs. This role will also serve as a bridge between the training team and platform support, advocating for enhancements that improve functionality and user experience including new employee onboarding, operational procedures, and leadership development.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

- Bachelor's degree in instructional design, education, or a related field

- 3+ years of experience in instructional design, preferably in a QSR, restaurant, food service, or hospitality industry setting

- Instructional Design Expertise: Strong knowledge of instructional design models, adult learning principles, and competency-based training

- Project Management Skills: Ability to manage multiple projects simultaneously and meet deadlines

- Communication Skills: Excellent written and verbal communication skills. Strong collaboration skills with operations leadership and cross-functional teams

- Facilitation Skills: Ability to deliver engaging and effective training programs

- Technical Skills: Proficiency with learning management systems (LMS) and e-learning authoring tools such as Articulate 360, Adobe, and Camtasia

Food Industry Knowledge: Familiarity with the food industry and its related processes null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].