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Facilities Manager/Soft Services Manager onsite in Concord, NC

Job ID

219202

Posted

08-May-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Charlotte - North Carolina - United States of America, Concord - North Carolina - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations of Soft Services for a 1.2 million square foot innovative Pharmaceutical Facility.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets.

This is an onsite role in Concord, NC.

What you’ll do

+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and mentor. Oversee the recruiting and hiring of new employees.

+ Will oversee the following services and work directly with the related vendors: landscaping, shredding, AEDs/ medical cabinets, uniforms/ mats, exterior glass, geese management, eyewash/ safety showers, and GMARS administration.

+ Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

+ Maintain positive client relationships and conduct meetings on unresolved facility issues.

+ Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, and upgrade opportunities.

+ Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.

+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

+ Oversee GMP service providers and have knowledge of multiple procedures overseeing these duties.

What you’ll need

+ Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.

+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

+ Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and balance problems.

+ Leadership skills to motivate team impact on quality, efficiency, and effectiveness.

+ Extensive organizational skills with a strong inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)