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*Description*

RESPONSIBILITIES AND STANDARDS

Under the* *direction of the Phlebotomy Supervisor, coordinates operation of the Phlebotomy Department, including ensuring staffing levels. Advises Supervisor of complaints and problems. This person will also guide and develop the performance of department personnel training and orienting new phlebotomists. The Lead Phlebotomist will train Phlebotomists using training manuals and checklists. Acts in authority in the absence of the Phlebotomy Supervisor.

Responsibility I : General

* Performs Phlebotomy activities on patients of all ages with minimal supervision.

* Assigns phlebotomist daily duties and coordinates morning draw.

* Completes Phlebotomy monthly and daily schedule for supervisor’s approval.

* Gives input to supervisor on problems that arise.

* Trains Phlebotomists in specimen procurement and specimen processing as directed by supervisor, including orientation.

* Responsible for overseeing and the completion of phlebotomy, specimen processing and customer service competencies.

* Maintains inventory and orders supplies.

* Assist supervisor in writing policy and procedures for related area manuals.

* Performs other related duties as assigned or requested.

* Always maintains a professional demeanor.

* Acts as a mentor for employees for continuous professional growth and team building.

* Must be able to meet deadlines as assigned by supervisor.

*Responsibility I-A :Phlebotomy*

1.1

Collects Stat, Timed and other samples by venipuncture or capillary puncture, being aware of the importance of timing in instances such as therapeutic drug levels, etc.; follow established guidelines for laboratory specimens and infection control.

1.2

Verify all patient information prior to specimen collection.

1.3

Label all samples collected. (Bar code labels).

1.4

Initial, Time and Date all blood specimen tubes. (Bar code labels).

1.5

Maintains specimen integrity by using aseptic technique, following departmental procedure and observing isolation procedures.

1.6

Performs other duties such as data collecting, filing, faxing, assisting technologist and hospital wide laboratory courier for sample pick-up and transport to the laboratory.

1.7

Maintains copies of outpatient orders in accordance with regulatory requirements.

1.8

Maintains copies of manually requested patient tests in accordance with regulatory requirements.

1.9

Exhibits polite, considerate and caring attitude when interacting with patients, their families, physicians and hospital staff.

1.10

Reports system problems to the Hospital Information System (HIS) Help desk.

Responsibility II :Specimen Processing

2. Specimen Processing of all samples submitted to laboratory for testing. Provides assistance

to all incoming phone calls to the lab.

2.1 Verifies all samples are labeled correctly.

2.2 Verifies all samples are in correct containers/ tubes/ media.

2.3 Receives all samples in LIS.

2.4 Reprints labels as needed for sample testing.

2.5 Centrifugation of samples.

2.6 Visually verify all sample integrity prior to delivery to testing departments. If

samples are adequate, deliver to departments for testing. If samples are inadequate,

follow established Cancellation Policy.

2.7

Provides accurate information and timely resolution to physicians/nursing personnel who call lab.

2.8

Answers all telephone calls in a courteous manner and routes to the appropriate individual.

2.9

Records messages accurately and routes to appropriate individual.

2.10

Retrieves patient laboratory test data using computer functions.

Responsibility III :Computer

3. Performs Computer related activities as required.

3.1

Monitor patient collection pending log each hour.

3.2

Maintain accuracy of pending log, sensor for duplicate orders or unusual test orders.

3.3

Receive samples in LIS.

3.4

Reprint labels if necessary.

3.5

Test ordering for miscellaneous samples.

3.6

Test ordering for Send-Out/ reference laboratory samples. Generating reference laboratory manifest and packaging of all samples for courier pick-up.

3.7

Competency with use of laboratory hand-held equipment. (Scanner and label printer).

3.8

Competency with all LIS systems.

* Vocera: Carries and responds to Vocera communication device.

* Vocera is checked at the beginning of each shift for battery life and functionality

prior to use.

* Vocera sign-IN and sign-OUT sheets are signed each and every day of duty.

* It is the responsibility of the phlebotomist to sign-in and sign-out the Vocera,

failure to do so will result in corrective action taken.

* Vocera becomes lost, the phlebotomist who last used the device will receive corrective action.

Responsibility IV : Report Duties

4. Advises Manager of complaints and problems.

4.1

Reports possible safety hazards to the Laboratory Supervisor immediately.

4.2

Reports all discrepancies in relation to patient care to the Laboratory Supervisor or designated In-Charge authority. (Wrong patient collected/ sample mislabeling, acts of violence or altercations, etc.).

4.3

Reports all on the job accidents immediately. (Needles stick, slip and falls, etc..).

4.4

Offers solutions to problems or issues that may impact laboratory effectiveness on patient care.

4.5

All reports of discrepancies must be documented in writing and given to the department supervisor for immediate action.

*JOB QUALIFICATIONS*

Education: High School diploma or equivalent is required.

Experience: Must possess a minimum of one year of phlebotomy experience in a hospital setting. Previous computer experience is preferred. Effective interpersonal skills are also required.

License: N/AWorking Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Vassar Brothers Medical Center

Org Unit: 1672

Department: Phlebotomy

Exempt: No

Salary Range: $20.04-$25.59 Hourly

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.