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Open Data Program Manager

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Open Data Program Manager

Salary

$96,200.00 - $153,941.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Remote Employment

Flexible/Hybrid

Job Number

25-05445

Department

Technology Solutions

Opening Date

05/08/2025

Closing Date

Continuous

+ Description

+ Benefits

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $96,200 –$153,940

Work Day/Hours: 8:30AM - 5:00PM

The City of Durham’s nationally recognized, award-winning Technology Solutions Department (https://durhamnc.gov/830/Technology-Solutions) builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham.

Broadly, this position is devoted to providing enterprise technology support and analysis for the City, including strategic technology management and technology governance, with a particular emphasis on enterprise data analytics services. It operates within a department that includes application management and integration, systems administration, network operations and administration, security, technical support for specialized systems and equipment, and general user and desktop applications support. Specifically, this position supervises the Open Data Open Data Division of the City’s Information Technology Department.

The Open Data division is responsible for providing high-quality data analysis (including dashboards, reports, and briefs) for departments, managing the City and County’s open data portal, overseeing the City and County’s Data Academy, supporting the City’s data governance efforts, and providing ongoing data consulting services for high-value enterprise projects. Work involves making interpretive decisions on behalf of the organization regarding the means for executing the goals established by City policy and the supervisor, subject to constraints imposed by available technology and resources. Such interpretive decisions provide context for the work to be accomplished by subordinates supervised within the unit managed.

Responsible for overseeing daily operations and directing work flow; conducting, attending and participating in senior staff meetings and meetings with other departments, City leadership and citizens; reviewing and/or preparing and submitting reports; representing the City on matters of policy and regulation; developing, implementing, and monitoring policies and procedures; overseeing correspondence; managing budgets and approving expenditures; and managing personnel.

Oversees the conduct of performance evaluations, training, and hiring, discipline and termination procedures as well as directly supervise management, professional, and support staff, as assigned.

Duties/Responsibilities

+ Collaborates with City leadership, City departments, and/or external agencies; serves on committees, representing the department and data governance and data analytics expertise; represents the City on matters of data policy and regulation; establishes and maintains partnerships; provides professional assistance and expert technical consultation; and responds to and resolves escalated inquiries and complaints.

+ Manages department operations for Open Data Division; supervises staff, including planning, assigning, and evaluating work, training and coaching; plans and prioritizes programs, projects, and operations; develops, implements and monitors policies and procedures; convenes and conducts meetings; and ensures compliance with applicable regulations, policies, and procedures.

+ Prepares and manages an assigned budget; monitors and approves expenditure; evaluates needs and allocates/requests resources; prepares cost estimates; researches and analyzes data and reviews the work of others; and makes and approves budget-related recommendations in area of assignment.

+ Oversees the preparation of reviews, reports, proposals, plans, demos, contracts, presentations, and other documentation; oversees the research, analysis, review and findings of information; develops recommendations and reviews/approves recommendations of those supervised; and ensures compliance with project contracts and applicable standards, regulations, policies, and procedures

Minimum Qualifications & Experience

+ Bachelor’s degree or equivalent in data science, information technology, statistics, or a field involving in-depth data-related expertise

+ Six years of professional information technology or data science experience in area of assignment

+ Two years of information technology supervisory experience.

Additional Preferred Skills

+ Master’s degree in data science, information technology, statistics, or a field involving in-depth data-related expertise

+ Experience in teaching data-related topics and/or curriculum development regarding data-related topics

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

How many years of related professional experience do you have in information technology or data science?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 6 years of related experience

+ 6 years but less than 10 years of related experience

+ 10 years but less than 14 years of related experience

+ 14 or more years of related experience

05

How many years of supervisory or management experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years

+ 2 years but less than 6 years

+ 6 or more years years

06

How would you rate your experience level with teaching data-related topics and/or curriculum development regarding data-related topics?

+ No experience

+ Beginner level

+ Intermediate level

+ Advanced level

+ Expert level

07

Please briefly describe your experience with teaching data-related topics and/or curriculum development regarding data-related topics: If no experience in this area, please put N/A

Required Question