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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Summary:

We are seeking a self-starting, service-minded, and outcome-focused Network Engineer to join our team. The candidate will support and advance our healthcare IT infrastructure. This role is responsible for designing, deploying, and maintaining high-availability secure document delivery solutions, including fax, across cloud and on-premises environments. The ideal candidate brings deep experience in enterprise environments and has a proven track record of supporting healthcare organizations with critical systems—ensuring uptime, data protection, and regulatory compliance.

Key Responsibilities:

+ Design, implement, and support on-prem, hybrid and cloud-based solutions (including RightFax environments) for internal enterprise businesses.

+ Support HIPAA-compliant infrastructure and ensure the secure transmission of sensitive healthcare data across networks.

+ Proactively analyze and resolve issues to maintain uptime and performance across enterprise environments.

+ Provide expert-level troubleshooting and support for incidents affecting enterprise clients.

+ Collaborate with cross-functional teams including application, security, and help desk to ensure successful secure document delivery services.

+ Automate by developing scripts and innovative technical solutions to monitor service performance, proactively identify issues, and streamline routine administrative tasks.

+ Document network architectures and operational processes to support internal knowledge sharing.

+ Provide technical mentoring and coaching for colleagues and business partners.

Qualifications:

+ 1–3 years of experience utilizing RightFax

+ 8+ years of experience in working with secure document delivery platforms or related technical role

+ Strong knowledge of network protocols, Windows server, and security technologies

+ Extensive experience with RightFax and Fax Over IP or similar secure communications systems used in healthcare

+ Scripting experience (e.g., PowerShell, Python) to automate tasks

+ Exceptional problem-solving skills and a customer-first mindset

+ Ability to manage multiple priorities in a fast-paced, high-stakes environment

+ Bachelor’s degree in computer science, Information Systems, certifications or related field experience

Preferred:

+ Experience with enterprise healthcare, financial, or regulated environments

+ Prior exposure to ITIL practices or structured service delivery models

+ Familiarity with lean Agile principles, practices, and service as a product mindset.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$64,890.00 - $129,780.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.