"Alerted.org

Description

A client in White Plains, NY is seeking an experienced Collections and Credit Specialist to join their dynamic team. This professional will play a critical role in managing the company's credit policy to minimize financial risk and ensure timely collection of outstanding payments. The ideal candidate will possess exceptional communication and negotiation skills, strong analytical abilities, and a commitment to maintaining positive client relationships.

Responsibilities:

+ Manage and administer the collections process, including reaching out to clients to secure overdue payments in a timely and professional manner.

+ Analyze customer accounts to identify outstanding balances and reconcile discrepancies or disputes.

+ Evaluate creditworthiness of potential clients through analysis of financial statements, credit reports, and client applications.

+ Lead conversations regarding payment plans, terms, and conditions with customers to reduce risk while ensuring continued business relationships.

+ Process credit applications and maintain organized records of approvals, transactions, and customer correspondence.

+ Provide periodic reports on credit and collections activity, success rates, aged receivables, and risk exposure to management.

+ Collaborate with internal teams, such as sales and customer service, to resolve account issues and support a seamless customer experience.

+ Stay updated on relevant laws, regulations, and best practices in credit management and collections.

+ Respond to inquiries regarding billing issues and resolve disputes efficiently and effectively

Requirements

Skills and Qualifications:

+ Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.

+ Experience: Minimum of 2 years of proven experience in credit review and collections.

+ Proficiency in accounting software and Excel; knowledge of ERP systems is a plus.

+ Strong negotiation and problem-solving skills.

+ Ability to multitask while managing priorities in a fast-paced environment.

+ Exceptional written and verbal communication skills to foster positive relationships with clients.

+ Detail-oriented and organized with excellent analytical abilities.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .