• Customer Service Representative

    Robert Half Office Team (New Orleans, LA)


    Description

    We are looking for a dedicated Customer Service Representative for our client in New Orleans, Louisiana. This position offers an excellent opportunity to support a non-profit organization by providing exceptional service and assistance to clients. The ideal candidate will have strong communication skills and the ability to quickly learn housing-related programs such as Low-Income Tax Credit Housing and Fair Housing policies. This is a short-term contract to full time employment opportunity.

    Responsibilities:

    • Respond to inbound calls, addressing client inquiries and resolving issues promptly and professionally.

    • Assist clients in understanding housing programs, including Low Income Tax Credit Housing and Fair Housing.

    • Maintain accurate records by entering data into internal systems and processing updates as needed.

    • Handle email correspondence, ensuring timely and clear communication with clients and stakeholders.

    • Schedule appointments and manage calendars efficiently to support team operations.

    • Provide support for both inbound and outbound call activities, ensuring high levels of client satisfaction.

    • Utilize Microsoft Word and Excel to create and manage documents and reports.

    • Process order entries and ensure all information is recorded accurately and in compliance with organizational standards.

    Requirements

    • Proven experience in a call center or customer service environment.

    • Strong communication skills, both verbal and written, with the ability to resolve issues effectively.

    • Familiarity with housing programs such as Low-Income Tax Credit Housing and Fair Housing is preferred.

    • Proficiency in Microsoft Office tools, including Word and Excel.

    • Ability to manage and prioritize multiple tasks in a fast-paced environment.

    • Attention to detail and accuracy in data entry and documentation.

    • Experience handling both inbound and outbound calls is an asset.

    • Knowledge of scheduling and appointment management is a plus.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. Apply today!

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .