"Alerted.org

Description

We are offering a contract to permanent employment opportunity for an Administrative Assistant in the Healthcare industry, located in Honolulu, Hawaii. As an Administrative Assistant, you will be a crucial part of the team, ensuring that office operations run smoothly and efficiently. Your role will involve managing the administrative and scheduling procedures, serving as the first line of contact, and contributing to a welcoming environment for our clients. To apply please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.

Responsibilities:

• Foster a detail oriented and friendly environment by greeting patients, visitors, and vendors upon arrival.

• Handle patient registration by verifying demographic and insurance information, and collecting necessary payments.

• Manage provider calendars by scheduling follow-up appointments.

• Address questions or inquiries by answering incoming phone calls and emails in a timely and polite manner.

• Send appointment reminders, respond to patient inquiries, and manage cancellation or rescheduling requests.

• Keep a well-organized and clean front office area, ensuring it’s stocked with necessary supplies.

• Support the clinical team by assisting with scanning, filing, and uploading electronic medical records into patient management software.

• Handle incoming and outgoing mail related to patient communication, billing, or prosthetic orders.

• Utilize Microsoft Word, Excel, PowerPoint, and Outlook to maintain accurate records and facilitate office communication.

• Ensure a smooth customer service experience by answering inbound and outbound calls, managing email correspondence, and efficiently handling data entry tasks.

Requirements

• Candidate must be proficient in answering inbound calls, handling patient queries efficiently and in a business-minded fashion.

• Exceptional customer service skills are required, with a focus on providing a positive experience for all patients.

• Must possess strong data entry skills, ensuring accurate and timely input of patient information into the system.

• Ability to manage email correspondence effectively, responding to patient inquiries and communicating with other healthcare professionals as needed.

• Experience with both inbound and outbound calls is necessary, providing proactive communication with patients.

• Proficiency in Microsoft Excel is required, including data organization, analysis, and reporting.

• Must be experienced in using Microsoft Outlook for email, calendar management, and task organization.

• Knowledge of Microsoft PowerPoint is needed for creating and presenting information in meetings or discussions.

• Proficiency in Microsoft Word is required for document creation, editing, and formatting.

• Ability to schedule appointments, managing healthcare professionals' calendars to ensure efficient use of time.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .