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Summary

Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

Under the direction of the Service Line Director, manage the daily operations of 3 Urgent Care locations- 110 Liberty Street & 650 Centre Street, Brockton, MA and 1 Donald's Way, East Bridgewater, MA. Supervise non-provider staff within assigned units. Ensure effective and efficient patient flow and high standard of customer service. Implement Lean practices within the department. Implement operating policies and procedures required to deliver quality patient care, enhance practice volumes and appropriately manage operating costs as directed by leadership. Assist in management of financials for assigned practices. Implement plans for the provision of cost-effective, high quality health care services for new and existing patients.

3 – 5 years experience in management of physician practice. Multi-site or multi-practice management experience preferred. Bachelors degree preferred. Demonstrated success with continuous improvement; experience working with Lean principles. Word and Excel skills required. Proven ability to generate quality management reports and documents which clearly and concisely communicate information to physicians and management.