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Description

The Lead Developer will play a pivotal, technical-leadership role in successfully deploying technical solutions for our clients. This role will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific business requirements. Technical expertise and attention to detail are critical to the success of our projects and the satisfaction of our clients.

Job Responsibilities

+ Collaborate with analysts and stakeholders to provide technical guidance throughout the project lifecycle, from conceptualization to implementation, ensuring requirements are effectively translated into functional solutions.

+ Develop and manage data models

+ Design and develop solutions with PaaS solutions such as ServiceNOW in an Agile Software Development environment

+ Design and develop Application Programming Interfaces (APIs) with Representation State Transfer (REST), Simple Object Access Protocol (SOAP), and JavaScript Object Notation (JSON)

+ Develop responsive web applications compatible across multiple platforms and browsers including Chrome, Internet Explorer, and iOS, using modern UI frameworks.

+ Lead configuration management activities including identification, change control, status accounting, auditing, and maintaining accurate configuration documentation.

+ Engineer and implement secure CI/CD pipelines, integrating DevOpsSec principles and deploying infrastructure as code (IaC) with a focus on security and automation.

OR

+ Support the administration and setup of cloud infrastructure, particularly on AWS, including provisioning, monitoring, and performance tuning of cloud resources.

Basic Qualifications

+ US Citizenship is required (required by the federal government for this position).

+ MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

+ Active DHS Public Trust clearance

+ 8+ years of experience in full stack and/or ServiceNow development

+ Active Certified Scrum Master certification

Desired Qualifications

+ In-depth understanding of ServiceNow best practices and industry trends

+ Experience working in an Agile Software Development environment

+ Hands-on experience (>480 hours each) configuring or building 5 or more ServiceNow applications.

+ Proficiency in scripting languages (JavaScript, GlideScript) and other relevant languages

+ Ability to design and lead complex integrations and workflows.

+ Proficient understanding of system architecture and design principles.

+ Experience developing and optimizing database queries, batch jobs, and stored procedures using PL/SQL and NoSQL technologies.

+ Experience programming and maintaining databases using SQL and experience with platforms such as Oracle DB, PostgreSQL, and MySQL.

+ Experience building and maintaining messaging solutions using services such as Apache ActiveMQ and AWS SQS for efficient data communication between distributed systems.

Professional Skills

+ Ability to work in a fast-paced environment

+ Strong leadership and team management skills

+ Exceptional problem-solving and critical thinking abilities

+ Excellent communication, presentation, and stakeholder management skills

+ Conflict resolution skills to mitigate risks, resolve issues, and ensure timely and accurate delivery.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  [email protected]  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

**Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$107,936.00 - $183,491.00

Nationwide Remote Office (US99)