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Job summary:

Title:

Cisco UCCX/CUCM Engineer - Hybrid

Location:

Lansing, MI, United States

Length and terms:

Long term - W2 or C2C

Position created on 05/08/2025 07:11 pm

Job description:

* Very long term project initial PO for 1 year and usually the project goes for 3/5 years with this customer *** Hybrid*

Description

DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Required Technology Skill Set:

+ Cisco Unified Contact Center Express (UCCX): 5+ years

+ Cisco Unified Communications Manager (CUCM): 5+ years

+ Cisco Unity Connection (CUC): 5+ years

Required Skills

+ Cisco Unified Contact Center Express (UCCX): 5+ years

+ Cisco Unified Communications Manager (CUCM): 5+ years

+ Cisco Unity Connection (CUC): 5+ years

Contact the recruiter working on this position:

The recruiter working on this position is Nadeem Ahmed Razvi(Shaji Team)

His/her contact number is +(1) (202) 7381674 His/her contact email is [email protected]

Our recruiters will be more than happy to help you to get this contract.