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Landlord Engagement Manager

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Landlord Engagement Manager

Salary

$77,082.64 Annually

Location

Nashville, TN

Job Type

Full-Time Grant Funded

Job Number

OHS07652

Department

Office of Homeless Services

Opening Date

05/08/2025

Closing Date

5/15/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

This is a non-Civil Service grant-funded position located in the Office of Homeless Services. The Office of Homeless Services (OHS) is dedicated to improving efforts to end homelessness by harnessing local data to shape program and system design using a “systems thinking” approach. The primary purpose of the Landlord Engagement Manager is to manage the Low Barrier Housing Collective, a private-public partnership that offers benefits to landlords and property owners willing to rent to individuals exiting homelessness. This position will be required to work with multiple Metro Depts., Developers, and builders seeking ways to increase deeply affordable housing stock for people below 30% of Average Median Income and experiencing literal homelessness.

The Landlord Engagement Team is tasked with coordinating and supporting the last stage of the housing crisis system – navigating housing and facilitating a large inventory of low-barrier options for households to access after moving through the Coordinated Entry system and obtaining a subsidy referral. The LE team locates and onboards private-market housing partners and manages community incentives and benefits. Landlord Engagement from OHS also is the hub of training and innovation for the wider service provider community, planning and providing regular trainings for landlords, service providers, and people experiencing homelessness.

Typical Duties

+ Leads the LE Team towards strategic goals of expanding service delivery, monitors low-barrier inventory shared at the community and systems level utilizing the Padmission tool.

+ Communicates directly with Developers and Builders expressing the need for deeply affordable units during the building phase of units.

+ Attends community meetings with zoning and codes for representation of deeply affordable access.

+ Manages the other team-members of the LE team to ensure tasks are distributed and completed efficiently and each role is contributing to the overall goal of the programming.

+ Participates and leads high-level landlord engagement expansion, connecting with associations, chambers of commerce, and executives in the affordable housing world.

+ Manages and facilitates dedicated LE funding through tracking and utilizing ARPA, ESG, and private philanthropic funds.

+ Represents LE in-community level collaboration.

+ Facilitates bi-weekly LE workgroup and community service provider training content.

+ Engages in development conversations around new affordable housing builds to secure dedicated units and partnerships.

+ Continues to guide the vision of the LBHC towards increased landlord benefits and an expedited housing navigation process.

+ Creates and tracks team weekly, monthly, and annual reports tracking program success and areas of growth.

+ Builds LMS Landlord Engagement curriculum for community use.

+ Plans and facilitates regular landlord appreciation events, lunch and learns, and landlord focused resource development.

Minimum Qualifications

Bachelor's Degree from an accredited college or university and four (4) years of planning experience.

OR

Master's Degree in Planning or related field from an accredited college or university and two (2) years of planning experience.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

+ Experience in collaborating with landlords, real estate, property management, or related issues

+ Understanding of the Office of Homeless Services’ goals, strategies and objectives

+ Proficiency using Outlook, Word, Excel, PowerPoint. Familiarity with spreadsheets/databases and creating reports

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Metro offers a generous core benefit package to eligible employees who are regularly and consistently working 20 or more hours per week. Insurance and benefit coverage is effective the first of the month after the employee has worked 30 days. Employees can change their benefits within 60 days of an eligible change in status or during Annual Enrollment. Metro also offers optional benefits from which the employee may choose. Family members, including eligible spouses, domestic partners and children, are covered under most of our benefits programs.

CORE BENEFITS

Medical: Choice of two plans; Metro pays 75% of premium

Dental: Choice of two plans; Metro pays for single coverage

Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium

Pension: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees

Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)

Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years

Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free

Other*: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro

Paid leave: (Full-time employees)

+ Vacation: 10 vacation days a year; increasing after 5 years of service (For Non Civil Service departments, contact the department's human resources office)

+ Holidays: 12 holidays per year (For Non Civil Service departments, contact the department's human resources office)

+ Sick leave: 12 days of sick leave per year

+ Other leaves: Judicial leave, military leave, bereavement leave

*See the Human Resources webpage for more details and optional benefits at nashville.gov/hr

01

What is the highest level of education you have completed?

+ No diploma

+ High School Diploma or equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

02

How many years of planning experience do you have?

+ No experience

+ One year

+ Two years

+ Three years

+ Four years or more

03

Briefly describe your planning experience. If no experience, answer "n/a".

04

Indicate which Microsoft Office products you have experience using in a work environment.

+ Word

+ Excel

+ PowerPoint

+ Outlook

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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