• Field Technical Facilitator

    UGI Corporation (Jonesboro, GA)


    Field Technical Facilitator

    Location:

    Jonesboro, GA, US, 30236

     

    Workplace Environment: Onsite

     

    Company: AmeriGas Propane, Inc.

     

    Requistion Number: 26087

     

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

     

    Posting

    Job Summary (Purpose):

    The field technical facilitator focuses on developing and delivering various training modules and workshops to educate employees the essential skills in the workplace. This includes assessing the skill level of current employees, creating effective training materials and delivering training programs in classroom settings to individuals and in groups.

    Key Characteristics:

    + Is extremely knowledgeable in their field of expertise

    + Possesses solid technical aptitude

    + Outstanding communicator able to deliver complex subjects clearly with impact.

    Duties and Responsibilities:

    + Delivers group and individual instruction and training covering a range of technical, and/or operational areas.

    + Provides input on training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.

    + Provides input on training outlines, instructional methods, from their knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.

    + Recommends changes to existing training programs by providing feedback to the FTF Lead

    + Delivers up-skill and refresher training to existing employees.

    + Provides input on potential training aids, training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.

    + Coordinates or performs administrative functions necessary to deliver and document training programs.

    + Evaluates effectiveness of training and development programs and utilizes relevant evaluation data and provides input to program revisions, recommends changes to instructional objectives and methods.

    + Maintains records of training attendance in the LMS; monitors progress reports for trainees and assesses training results.

    + Assists in analyzing and assessing training development needs for individuals and districts.

    + Serve as subject matter expert for special projects.

    Education and Experience Required:

    BA / BS preferred, with min. 5+ yrs in field operations, supervision or management

     

    Experience with conduction in-depth multi-day training

     

    Strong background in facilitating and understanding the fundamental concepts, practices and procedures of adult learning.

     

    Propane, industrial gas, or related chemical industry work experience desired

     
     

    Smith System Driving Experience desired

     

    Familiarity with Learning Management Systems

     

    Excellent facilitation and presentation skills in virtual and face to face classrooms

     

    Proficient in Microsoft Office products (Word, Excel, Outlook, and PowerPoint)

     

    Basic project management/organizational skills

     

    Excellent listening skills

     

    Strong desire and aptitude for employee training and development

     

    Proven track record of customer service

     

    Strong behavioral safety skills

     

    Working knowledge of NFPA 54 & 58, or related codes desired

     

    CDL Preferred – Candidates will need to obtain a CDL within 12 months of moving into the role.

    AmeriGas Operational Knowledge:

    Demonstrates an basic to intermediate knowledge of operation tasks including but not limited to:

    ELDT

    ELST

    Core Competencies:

    Customer Focus

     

    Functional/Technical Skills

     

    Operational Knowledge

     

    Analytical Skill

     

    Facilitation and Writing Skills

    Working conditions:

    Normal Office Environment

     

    Some travel required approximately

     

    AmeriGas is an Equal Opportunity. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

     

    AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

     

    Nearest Major Market:Atlanta Job Segment: Gas, Gas Technician, Substance Abuse, Behavioral Health, Multimedia, Energy, Healthcare, Creative