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• Who We Are

At Lovingly, we’re redefining the gifting experience by combining AI-driven technology with deep human connection. We support over 1,500 independent florists, ensuring every gift is meaningful, personal, and effortlessly delivered. Our AI-first mindset extends beyond our products—it’s embedded in the way we work, making our team more efficient, creative, and data-driven.

We embrace a hybrid work model, blending remote flexibility with in-person collaboration, fostering a high-performance, innovation-centric culture.

• AI-First Thinking at Lovingly

We believe AI is not just a tool—it’s a strategic partner that enhances our infrastructure, security, and efficiency. As a DevOps Solutions Engineer, you won’t just maintain systems—you’ll reimagine how AI accelerates our development lifecycle and infrastructure automation.

You will:

• Leverage AI-powered automation to streamline DevOps workflows and infrastructure monitoring.

• Use AI-assisted security tools to predict, detect, and prevent threats.

• Develop scalable AI-enhanced infrastructure that powers next-gen gifting experiences.

• Continuously evolve AI capabilities, integrating LLMs into development practices.

We’re looking for innovators who use AI to amplify their impact—if that’s you, let’s talk.

• What You’ll Do

• CI/CD & Automation

+ Architect and manage GitHub Actions CI/CD pipelines for our Nx-based monorepo, optimizing for Next.js and FastAPI deployments.

+ Automate end-to-end testing (Playwright, performance, security).

+ Build AI-enhanced release processes (automated quality gates, changelogs, rollback capabilities).

+ Implement feature flagging & progressive deployment strategies.

+ Use AI for predictive deployment analytics, reducing downtime and increasing reliability.

•️ Infrastructure & Cloud Architecture

+ Design and maintain Terraform-based AWS infrastructure for scalability and security.

+ Optimize cloud networking, security, and multi-tenant architecture.

+ Implement high-availability and disaster recovery solutions.

+ Enhance security frameworks using AI-driven anomaly detection.

• Security & Compliance

+ Ensure PCI DSS compliance for payment processing infrastructure.

+ Manage AWS security protocols, secrets management, and access control.

+ Implement AI-assisted threat detection and predictive risk mitigation.

• Monitoring & Observability

+ Deploy AI-powered observability tools to monitor critical business flows, API response times, and infrastructure health.

+ Configure real-time alerting and anomaly detection.

+ Optimize logging, retention, and monitoring dashboards.

• Production Support & Technical Leadership

+ Participate in on-call rotations and lead post-mortem incident reviews.

+ Mentor team members in DevOps best practices and AI-enhanced automation.

+ Continuously improve infrastructure reliability through AI-driven insights.

Requirements

• AI-First Skills & Mindset

• Experience integrating AI into DevOps workflows (AI-enhanced monitoring, automation, threat detection).

• Proficiency in AI-assisted debugging & performance optimization.

• Strong understanding of LLMs, predictive analytics, and AI automation tools.

• Technical Expertise

+ AWS Cloud Architecture Expert (certifications preferred).

+ Deep knowledge of Terraform, IaC, CI/CD, and automation.

+ Experience with Docker, Kubernetes, and cloud orchestration.

+ Advanced security expertise (PCI compliance, multi-tenant security, AWS IAM).

+ Hands-on experience in e-commerce DevOps at scale.

Benefits

• Why Lovingly?

• Competitive Salary & Benefits

+ Range between 135,000 - 155,000

+ 22 PTO days + 12 paid holidays

+ Comprehensive benefits (health, dental, vision)

+ 401k with 3% salary contribution

• AI-Powered Work Culture

+ Access to cutting-edge AI productivity tools.

+ Continuous AI training & professional development.

• Work on Meaningful Tech

+ Help power a gifting platform that brings people closer together.

+ Shape AI-driven DevOps processes that set new industry standards.