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Job Description:

We are seeking a highly motivated and experienced Microsoft 365 CE Developer with a strong focus on Dynamics 365 Field Service to join our growing team. The ideal candidate will have a proven track record of designing, developing, and implementing solutions that optimize field service operations and enhance customer satisfaction. This role requires a deep understanding of the Microsoft 365 ecosystem, particularly Dynamics 365 Field Service, Power Platform, and related technologies.

Responsibilities:

+ Field Service Expertise: Design, develop, and deploy custom solutions within Dynamics 365 Field Service to meet specific business requirements. This includes:

+ Configuring and customizing work orders, scheduling, dispatching, and resource management.

+ Implementing and supporting mobile solutions for field technicians.

+ Developing custom workflows and business processes to streamline field service operations.

+ Development & Implementation: Translate business requirements into technical specifications and develop high-quality code using Power Platform (Power Apps, Power Automate, Power BI), .NET, JavaScript, and other relevant technologies.

+ Integration & APIs: Integrate Dynamics 365 Field Service with other Dynamics 365 and Microsoft 365 applications and external systems using APIs and integration tools.

+ Testing & Deployment: Conduct thorough testing of developed solutions, including unit testing, integration testing, and user acceptance testing (UAT). Deploy solutions to production environments and provide post-implementation support.

+ Collaboration: Work closely with business stakeholders, end-users, and other IT team members to gather requirements, provide technical guidance, and ensure successful project delivery.

+ Stay Current: Keep abreast of the latest developments and best practices in Microsoft Dynamics 365 Field Service, and related technologies.

Qualifications:

+ Experience: 6+ years of experience in software development with a strong focus on Dynamics 365 Customer Engagement (CE).

+ Field Service Expertise: Proven experience in designing, developing, and implementing solutions within Dynamics 365 Field Service.

+ Power Platform: Strong skills in Power Apps and Power Automate development.

+ Development Skills: Proficiency in .NET, C#, JavaScript, HTML, CSS, and other relevant programming languages.

+ Cloud Technologies: Experience with cloud computing platforms, particularly Microsoft Azure.

+ API Integration: Experience integrating systems using APIs (REST, SOAP).

+ Problem Solving: Excellent analytical and problem-solving skills.

+ Communication: Strong written and verbal communication skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences

Bonus Points:

+ Microsoft certifications related to Dynamics 365 and Power Platform.

+ Experience with Agile development methodologies.

PHYSICAL DEMANDS & WORK ENVIRONMENT

_The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

Hours of Work

+ Normal business hours with occasional extended hours as needed.

+ Extended hours may include nights and/or weekends.