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JPMorgan Chase & Co. is a leading global financial services firm with assets of $4.0 trillion and operations worldwide. We are a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. Our mission is to enable more people to contribute to and share in the rewards of a growing economy.

As a Product Delivery Manager in the Wholesale Lending Services group, you will help lead and contribute to supporting multiple lending applications utilized in the Commercial & Investment Bank (CIB) Securitized Products Group (SPG) Mortgage Finance lending business. You will be responsible for contributing to the ongoing success and strategic direction and vison, development, and management of the CIB SPG platform to include the SPG Client Portal, Vulcan, and Absolute Lending applications, ensuring it meets the evolving needs of the CIB SPG lending businesses. In this role, you will also be required to be a visionary leader with an understanding of commercial lending processes, technology, and market trends.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Job responsibilities

+ Develop and execute the strategic roadmap for the CIB SPG Mortgage Finance platform, aligning with the firm's commercial lending objectives and growth strategies

+ Assist in overseeing the end-to-end product lifecycle, including ideation, development, launch, and ongoing enhancements, ensuring the platform delivers value to our clients and stakeholders

+ Assist in leading and mentoring high-performing team of product managers, supporting engineers/developers, front office, and middle office teams, fostering a culture of innovation, collaboration, and excellence

+ Collaborate with key stakeholders, including business leaders, technology teams, and external partners, to gather requirements, prioritize initiatives, and drive successful product outcomes

+ Focus on staying abreast of industry trends, competitive landscape, and regulatory changes to inform product strategy and ensure the CIB SPG Mortgage Finance platform remains competitive and compliant

+ Identify and mitigate risks associated with product development and deployment, ensuring robust controls and governance are in place

+ Establish and monitor key performance indicators (KPIs) to assess product performance, user satisfaction, and business impact, driving continuous improvement

Required qualifications, capabilities, and skills

+ 5 years of experience in product management, commercial lending, or related fields, with a proven track record of leading complex technology-driven initiatives

+ Use of Jira for planning, tracking, and managing software development projects

+ Use of q-Test or comparable for planning, managing, and tracking UAT and Regression testing activities

+ Leading business requirement sessions with Product, Technology, Front Office (Business), and Middle Office (Operations) to include documented business requirements for development by technology teams

+ Strong leadership and people management skills, with the ability to inspire and motivate cross-functional teams

+ Ability to think strategically and translate business goals into actionable product plans

+ Excellent communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels

+ Strong analytical and problem-solving skills, with a focus on delivering innovative solutions

Preferred qualifications, capabilities, and skills

+ Current or previous mortgage warehouse lending experience is a plus

+ Agile Scrum methodology and practices preferred

+ Good understanding of commercial lending processes and technology platforms, particularly mortgage warehouse lending applications or similar systems preferred

+ Bachelor's degree or higher in Business, Finance, Technology, or a related field

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans