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  • Senior Associate, Creative & Marketing Operations

    Wayfair (Boston, MA)



    Apply Now

    At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

     

    Wayfair is seeking a highly organized and tech-savvy Senior Associate to lead project management for Performance Creative, a rapidly expanding initiative within our Creative Technology organization. This role will directly ladder into our Creative Technology lead and is foundational to scaling high-volume creative operations across paid marketing channels.

     

    You’ll be responsible for managing fast-paced, cross-functional creative workstreams while also playing a key role in evolving the systems, tooling, and automation that power them. The ideal candidate combines deep project management experience with curiosity for how tech can improve workflows — someone who’s eager to solve operational challenges not just with process, but with scalable solutions.

    What You’ll Do

    + Lead end-to-end project execution for Performance Creative initiatives across paid and mid-funnel marketing channels.

    + Serve as a key partner to Marketing, Creative, and cross-functional stakeholders, ensuring alignment from creative brief through delivery.

    + Translate business goals into structured project plans with clear milestones, timelines, and resourcing needs.

    + Ladder into the Creative Technology function, working closely with technical partners (automation specialist, and team lead) to implement and scale workflow improvements.

    + Maintain and continuously optimize project tracking systems (e.g., Airtable), ensuring data clarity, adoption, and integration with broader reporting efforts.

    + Proactively identify inefficiencies or blockers and participate in driving tooling or process enhancements that improve speed and output quality.

    + Support sprint planning, test-and-learn creative cycles, and roadmap execution for ongoing operational improvements.

    What You'll Need

    + 3+ years of project or program management experience within creative, marketing, or operations teams — ideally within a performance-driven or tech-adjacent setting.

    + Strong understanding of digital creative workflows and campaign production cycles, with an ability to adapt in fast-turn environments.

    + Proficiency with SaaS platforms and project management tools like Airtable; comfort learning new tools and contributing to process innovation is essential.

    + Demonstrated interest in operational systems and the role of technology in scaling workflows.

    + Comfort analyzing long-term roadmaps to identify resourcing needs, capacity gaps, and process scaling opportunities.

    + Proven ability to coordinate complex workstreams, track multiple moving parts, and communicate clearly across teams.

    + A collaborative mindset with strong organizational skills and a drive to continuously improve.

    + A bias toward experimentation, automation, and efficiency — not just keeping things on track, but evolving how they’re done.

     

    For state-specific application information, please review the following applicant notices (https://docs.google.com/document/d/1R4ON9QMeVpkWuZQr43hXG0qjfCJ6xYy0oYm0FvLS9rw/edit?tab=t.0) .

     

    About Wayfair Inc.

     

    Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

     

    No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

     

    Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

     


    Apply Now



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    Wayfair (Boston, MA)
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