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HR Manager
- Access Dubuque (Dubuque, IA)
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HR Manager
Q Casino + Resort
1 Positions
ID: 155498
Posted On 04/30/2025
Job Overview
Job Details
Job Location
Q Casino Resort - Dubuque, IA
Salary Range
$80000.00 - $90000.00 Salary/year
Job Shift
Day
Description
Q CASINO
POSITION DESCRIPTION
HUMAN RESOURCES MANAGER
BASIC FUNCTION
Responsible for exempt and non-exempt recruitment, workers compensation administration, FMLA and STD administration, average hour tracking, HR training programs, and assists with the routine day-to day functions of the Human Resources Department.
ORGANIZATIONAL RELATIONSHIPS
a) Reports to: VP of HR & Continuous Improvement
b) Supervises: HR Generalist
HR Assistant
SPECIFIC DUTIES AND RESPONSIBILITIES
+ Participate on Employee Engagement Committee, as well as sub-committees
+ Responsible for organizing engagement initiatives and tracking process utilizing Microsoft Teams
+ Participate on Safety Committee
Recruitment/Hiring
+ Work with Marketing to strategize, develop and implement Marketing campaign about recruitment/branding
+ Develop and implement action plan document to include the following:
+ Current open and ongoing positions in each company/department/position
+ How long each position has been open, how long it took to fill each position
+ Set goals regarding # of open positions, time it takes to fill open positions
+ Recruiting efforts currently in place
+ Strategies for new recruiting efforts (cooking classes, high school visits, etc.)
+ Work with departments to determine if positions need to be filled or if scheduling can be adjusted instead
+ Post ads on external casino/hospitality sites as necessary
+ Conduct interviews and make hiring decisions and/or recommendations for supervisory and above positions
+ Communicate recruitment decisions to VP of HR & Continuous Improvement and HR Generalist as needed
Orientation Process
+ Backup HR Generalist in conducting orientations, to include Customer Service and Grooming training
+ Ensure that all on-boarding processes are tracked, and all logs and forms are updated
+ Backup HR Generalist in processing self-onboarding in Paycom
+ Add new employee to the correct user access group and scheduling department, confirm all information entered is correct
+ Send training checklists to employee
Internship Process
+ Meet with intern candidate to determine objectives and availability and communicate with applicable department to determine if internship is feasible at that time – relay same to intern candidate
+ Work w/ applicable department to develop an internship plan specific to that intern and department
+ Schedule time for intern with all other departments so intern is able to see all aspects of casino
+ Track intern hours
+ Ensure intern has LinkedIn profile and it is being utilized, have HR Generalist schedule a head shot of intern
Short Term Disability and FMLA
+ Administration of all FMLA and STD paperwork
+ Act as liaison between employees and insurance company for STD
+ Track all incoming STD payments and verify monthly short-term disability billing
+ Review FMLA in Paycom to confirm hours used and as reference for benefit maintenance
Worker’s Compensation
+ Administer all necessary paperwork and investigate claims to ensure legitimacy of claim
+ Ensure departments are accommodating all restrictions and employees are brought back to work promptly
+ Ensure all involved parties are receiving proper communication regarding restrictions, appointments, etc.
+ Act as liaison between employee, insurance company and medical provider to ensure timely return to work
+ Enter all work comp claims into Paycom when claims occur
+ Complete annual OSHA 200 log through Paycom
Benefit Administration
+ Track insurance coverage on INS COVG log for all employees to ensure ACA compliance
+ Prepare monthly insurance eligibility reports for health/dental, STD and life, notify departments of eligibility
+ Activate and deactivate Life & STD monthly in Paycom based on eligibility report
+ Monthly reconciliation of all Life and STD bills
+ Enter new hire insurance information into Paycom
+ Update HMO/Delta Dental/Wellmark websites to reflect insurance coverage for new hires and terminations
+ Administer all aspects of annual Open Enrollment, including determining/documenting eligibility, preparation, and distribution of enrollment packets, tracking completion of necessary forms, enrollment on HMO/Delta Dental/Wellmark websites, updating Paycom
+ Review and approve HRA bills as they are received
Unemployment
+ Research for and participate in fact-finding interviews, and appeals for unemployment claims
+ Verify unemployment billing
**Training -** Develop and implement property-wide training plan to include:
+ Current training, property-wide and departmental
+ Indicate who is required to take training, when and how often
+ Format of training (external trainer, internal trainer, video, computer modules, etc.)
+ Which training is necessary for compliance
+ Other possible sources of training
Payroll
+ Monthly, review all Payroll Status Changes forms submitted by HR Generalist for accuracy before entering increases into Paycom as necessary
+ Assist VP of HR & Continuous Improvement with new Performance Management process
Administration
+ Track and ensure IRGC licenses are current, and employees have correct type of license, and all information is updated in Paycom
+ Run monthly Employee Count and Current PT/FT reports in Paycom
+ Act as backup to HR Generalist to respond to employment and wage verifications via written or verbal communications
+ Complete EEOC report annually
+ Complete annual turnover analysis reports
+ Run reports as needed through Paycom
+ Assist VP of HR & Continuous Improvement with administration of policies and procedures
+ Assist VP of HR & Continuous Improvement with performance evaluations and salary increases as necessary
+ Act as back-up to VP of HR & Continuous Improvement in assisting with progressive discipline when needed
+ Special projects as assigned by VP of HR & Continuous Improvement and/or CEO
+ Comply with IRGC rules and regulations
EDUCATION, TRAINING AND EXPERIENCE
+ BA in HR Management, Business Management, Communications or related field
+ 3-5 years’ experience in Human Resources or related field
+ SHRM-CP or PHR certification preferred
STANDARDS OF PERFORMANCE
+ Excellent oral and written communication skills
+ Strong decision-making skills
+ Good listening skills
+ Knowledge of employment laws
+ Excellent time management and organizational skills
+ Dependable, maintain good attendance
+ Ability to work independently
+ Able to follow instructions and take direction
+ Confidentiality, able to work with confidential salary information
+ Strong interpersonal skills – able to interact with all personnel
MENTAL AND PHYSICAL REQUIREMENTS
+ Able to read and interpret instructions, manuals and employment laws
+ Able to speak and hear in order to conduct interviewing and conduct disciplinary actions
+ Able to move up to 20 lbs.
WORKING ENVIRONMENT AND CONDITIONS
+ General office environment – Occasional outdoor work for concerts
+ Weekend and holiday work may be required
+ Occasional travel required
EQUIPMENT AND TOOLS
a) General office equipment including, but not limited to:
+ Computer and various computer programs
+ Copier, printer, scanner, fax machine
Primary Contact
305174
Jeanne Hendricks
Human Resources Manager, Human Resources
563-585-2953
Phone
Phone
Phone
Fax
Email
True
False
True
Job Details
Categories
Advertising/Marketing/Public Relations
Casino
Human Resources
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
1202
Job REQ #
155498
\# Positions
1
Start Date
20250430
End Date
20250608
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Q Casino + Resort
About the Company
**Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds?** Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!
Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for **gaming, live performances, and culinary excellence.** As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.
Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. **With over $100 million earmarked for property enhancements** , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.
Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. **Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!**
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