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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact

The Team

This role will be a part of the Security Engineering Org that reports to the Senior Manager of Public Cloud Security Engineering. The security engineering team targets building state-of-the-art technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations, acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams.

The Role

The Senior Staff Cloud Security Engineer will play a technical role in the ServiceNow Public Cloud Security Engineering team responsible for cloud security solutions to secure ServiceNow Public Cloud across all major CSPs- Azure, AWS and GCP. You work alongside the team and use leading industry practices and cutting-edge solutions to secure ServiceNow’s public cloud footprint.

What you get to do in this role:

+ Develop Strategy and Vision for securing ServiceNow public clouds based on security risk, industry trends and compliance requirements

+ Provide technical expertise throughout the design, implementation, and delivery of scalable security controls and solutions.

+ Transform business requirements and functional specifications into security designs

+ Work with the Security Engineering team to support internal and external stakeholders

+ Influence key technical decisions and drive cross functional execution to build and manage cutting-edge security solutions

+ Partake in efforts that shape the organization’s security policies and standards for use in hybrid cloud environments

+ Strategically addresses global events and trends that impact the industry and challenges org to address issues using a broad global view

+ Contribute to the team’s 3 yr roadmap

To be successful in this role you have:

+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.

+ Master’s degree in computer science; engineering, or information technology and 12+ years of work experience. In the absence of a degree equivalent work experience of 15+ years to demonstrate domain expertise

+ Extensive knowledge of multiple public Clouds like AWS, Azure & GCP foundation services related to compute, network, storage, content delivery, administration, security, deployment and management, automation technologies

+ In-depth knowledge of operating systems (Linux, UNIX, and Windows)

+ In-depth knowledge of networking (routing, switching, load-balancing, intrusion detection systems and firewalls)

+ Proficient in programming languages and scripting (Java Script, Python, Bash, C/C++) and common CI/CD practices.

+ Experience in infrastructure automation tools like AWS CloudFormation, Terraform and equivalents.

+ Experience with containerization on Cloud, AKS or EKS (Dedicated/Managed/Serverless Kubernetes).

+ Experience with Cloud Security Posture Management.

+ Experience with cloud native security services and commonly used 3rd party Security tools like Wiz, Prisma, Crowdstrike ,Illumio is required.

+ Design security architecture for hybrid clouds

+ Automating operations and capacity planning

+ Ability to leverage the latest AI technologies to enhance cloud security monitoring solutions

+ Experience with ServiceNow platform development is a plus

+ Cloud Certifications (AWS, Azure, GCP) is a plus

\#SecurityJobs

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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