• Director, Customer Data Governance

    Autodesk (San Francisco, CA)


    Job Requisition ID #

    25WD88298

    As the Director, Customer Data Governance at Autodesk, you will lead the Data Governance team within the GTM Data organization. You are responsible for developing and implementing data governance frameworks, policies, and standards to ensure the quality and integrity of enterprise data. You will work closely with cross-functional teams to evaluate GTM customer data scenarios, validation, and anomaly detection processes and ensure that data is consistently accurate and reliable.

    What You Will Do:

    + Oversee the development and implementation of data governance frameworks, policies, and standards

    + Manage and motivate multiple high performing teams while directing work through Senior Managers and Managers. Provide guidance, mentorship, and support to team members to ensure they achieve their individual and team goals and foster a culture of data stewardship and accountability

    + Establish and maintain data quality standards and monitor compliance with standards across GTM functions

    + Monitor and report on data governance metrics and identify areas for improvement and implement corrective actions

     

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    You have the ability to:

    + **Manage Teams:** Demonstrated ability to hire, lead, and inspire team members, foster a collaborative and inclusive team culture, and manage team dynamics effectively. Skilled in setting clear goals

    + **Orchestrate Customer-Identity Workflows:** Design deterministic + probabilistic stitching pipelines that resolve identities across POS, e‑commerce, app, and marketing systems while enforcing governance controls.

    + **Perform Deep Dive Analytics:** Use SQL, Python/R, and BI tools to surface segmentation, LTV, churn, and attribution insights that guide GTM strategy and product decisions.

    + **Govern Enterprise Customer Data APIs and Key Analytical Data Views:** Embed metadata, lineage, quality rules, and stewardship responsibilities into CI/CD pipelines; lead periodic audits and scorecards. Understand versioned REST/GraphQL interfaces and service‑level contracts that expose authoritative customer profiles to downstream apps, analytics, and CDPs and inform where they need to change.

    + **Lead Data Incident & RCA Processes:** Triage data‑quality breaks, coordinate cross‑team fixes, and implement preventive monitoring for identity, KPI, and feed integrity issues.

    + **Champion Data Stewardship Culture:** Create documentation and KPI dashboards that make data quality & usage transparent for business partners and engineering teams.

     

    Learn More

     

    About Autodesk

     

    Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

     

    We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

     

    When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

     

    Benefits

     

    From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

     

    Salary transparency

     

    Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $177,800 and $287,650. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

     

    Equal Employment Opportunity

     

    At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

     

    Diversity & Belonging

     

    We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

     

    Are you an existing contractor or consultant with Autodesk?

     

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