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Working Title: Compliance Program Manager

Job Class: Driver & Vehicle Services Program Supervisor

Agency: Public Safety Dept

+ **Job ID** : 84865

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self-service and confirm their bid by emailing [email protected] by 11:59 pm 05/15/2025.

+ **Date Posted** : 05/09/2025

+ **Closing Date** : 05/22/2025

+ **Hiring Agency/Seniority Unit** : Public Safety Dept / Public Safety-MMA

+ **Division/Unit** : DVS Administrative Svcs 2 / DVS Driver Services

+ **Work Shift/Work Hours** : Day Shift / 8:00 AM - 4:30 PM

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $33.61 - $48.66 / hourly; $70,177 - $101,602 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA

+ **FLSA Status** : Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_**Hybrid Eligible:** Employees may telework up to 50% or more, depending on the position and the needs of the division. Employees who live 50 miles or more from their permanent work location and reside within the state or in a county bordering the state may be allowed to telework more than 50% with approval from the division director._

This position has the administrative responsibility to supervise the coordinated analysis and project planning for the Driver Services program area. This includes employee and Driver License (DL) Agent training and development, as well as legislative/policy development activities within the Driver Services program area. The position also provides liaison services to the 120+ appointed DL Agents in order to carry out the goals and objectives of DVS. This position is further responsible to oversee management of the driver's license issuing process, which includes verification of personal identity and oversight of the variance process; ensuring accurate issuance of driver's licenses and identification cards; ensuring accurate accounting of over $20 million in annual fees; management of the contract with the card vendor; and coordination of federal grant projects undertaken by Driver Services.

Minimum Qualifications

+ Three* (3) years of experience in customer service, customer relations, driver's license processing/examination, and/or compliance or regulatory program administration.

+ Supervisory or leadwork experience. To qualify, lead worker experience must include ongoing responsibility to prioritize, schedule, assign, direct, guide and report on the work of other employees.

Experience to include:

+ Working with program budgets, program evaluation/process improvements, policy analysis.

+ Proficiency in reviewing and monitoring reports.

+ Proficiency in the use of Excel to create reports.

+ Applying and explaining complex laws, rules, policies, and procedures in writing and verbally.

+ Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

*Bachelors degree or higher may substitute for one year of required experience

Preferred Qualifications

+ Experience managing day-today operations, planning, organizing, and directing work and staff.

+ Experience partnering with subject-matter experts and working with a variety of teams.

+ Excellent written and oral communication skills and the ability to work with other state and federal agencies, stakeholders, industry, and community partners.

+ Experience with state laws, Minnesota rules, regulations, and policies related to grants management.

+ Experience managing state grants.

+ Experience with legislative processes, implementation, and policy development.

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1) criminal history

2) reference check

3) finger printing (EDL/REAL)

4) US citizenship check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.