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How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines Human

Resources team is amid a multi-year HR transformation. We are seeking an

experienced **HR Solutions Partner** to join our HR Innovation and Employee

Experience team in the **Atlanta** office.

The role is ideal for a high performing professional with a deep

functional and technical understanding of HR systems (e.g., SAP HCM,

SuccessFactors) and data, employee experience, and a passion for driving

continuous improvement. The ideal

candidate thrives in a fast-paced environment, leverages data-driven insights

to inform decision-making, and is well versed in agile methods and design

thinking having served as a product owner.

Partnering closely with business and IT stakeholders, this role will

collaborate to deliver modernization and deployment of intuitive and impactful

tools that empower employees and elevate the experience across the enterprise.

Summary ofresponsibilities (not comprehensive of all tasks):

+ Serves as the driving and leading systems expert that is identifiedto reduce defects, increase efficiency, and move strategic initiatives andprojects forward.

+ Partners closely with the broader HR Innovation and EmployeeExperience team, solution partners, and Business users to define businessrequirements, assess technology needs, and drive the continuousimprovement of HR product features in-line with a unified releasestrategy.

+ Aids work stream in driving towards enhanced experience andfunctionality as it relates to HR applications including but not limitedto **experience providing functional and technical support for SAP HCMmodules, including Personnel Administration, Benefits, Payroll, andSuccessFactors Compensation.**

+ Collaborates with many teams including networking, database,storage/backup, development, IT operations, and business operations toresolve complex escalations/issues involving multiple processes/systems,including analysis of HR applications and components to identify rootcause and ideate viable solutions.

+ Collaborates with other Delta IT groups to solve technical issuesand establishes and monitors escalation of problems.

+ Assists with the implementation and coordination of businessprocess changes, data accuracy audits and end user training.

+ Participates in HR projects as an integral part of across-functional team to support the delivery for HR Services.

+ Works with HR COEs, HR Services COEs, Divisional SMEs, Leadershipand Technology partners to rollout plans for deployment of new productsand features, as well as coordinates and prioritizes system defectresolution and enhancements.

+ Supports the development and maintenance of product roadmaps andfeature definitions.Assesses andpresents business value, risks, and intent behind new products andfeatures to stakeholders.

+ Performs complex work operating various data applications andcollects information, analyzes data, and generates reports.Accountable for aiding in the successfuloperationalization and continuous improvement of product features.Provides input in the configuration ormodification of currently established processes and procedures to driveefficiency.

+ Proactively data mines system jobs, reports and interfaces forsystematic issues, potential issues, process improvements and automations.

+ Ensures all processes comply with Delta’s policies and proceduresand applies best practice standards throughout product lifecycle.

+ Practices safety-conscious behaviors in all operational processesand procedures.

What you need to succeed (minimum qualifications)

+ Bachelor'sdegree or equivalent work experience plus 5+ years of experience workingas a Lead in service delivery roles with an emphasis on systemsconfiguration; master’s degree in business or an applicable technicalfield is preferred, plus 3+ years of the above experience; without adegree, at least 7 years of the above experience is required.

+ Must haveextensive knowledge of HR data, processes and systems integrations,exposure to varying systems implementation methodologies (Agile,Waterfall, etc.) is required.

+ Must havedeep product expertise, exposure to varying system automation tools andtechnologies. **Previousexperience in the end-to-end implementations of SAP HCM modules, includingPersonnel Administration, Benefits, Payroll, Time Management, andSuccessFactors Compensation (Base & Variable Pay), Employee Centralpreferred.**

+ Must haveprior experience strategically cultivating and supporting solutions,working both independently & within a team environment.

+ Must havedemonstrated experience communicating technical concepts and processesusing clear, simple language and visuals, as well as implementing andexecuting high-impact projects across a matrixed organization.

+ Ademonstrated ability to effectively plan, set priorities, allocateresources, and manage several complex product releases simultaneouslywhile working in a fast-paced environment to deliver results is required.

+ _(If transferring internally)_ Must be performing satisfactorily in current position.

+ Consistently prioritizes safety and securityof self, others, and personal data.

+ Embraces diverse people, thinking, andstyles.

+ Possesses a high school diploma, GED, or highschool equivalency.

+ Is at least 18 years of age and hasauthorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Experienceworking in a fast-paced, multinational technology company is a plus.

+ Demonstratedexcellent customer service skills; ability to build strong formal andinformation relationships.

+ Demonstratedexcellent written and verbal communication skills, with the ability totransition smoothly between technical and business vernacular, tailoringcommunications to the audience.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to

living our values – Care, Integrity, Resilience and Servant Leadership – every

day, in everything we do. At Delta, our people are our success. At the heart of

what we offer is our focus on Sharing Success with Delta employees. Exploring a

career at Delta gives you a chance to see the world while earning great

compensation and benefits to help you keep climbing along the way:

+ Competitive salary,industry-leading profit sharing program, and performanceincentives

+ 401(k) with generous companycontributions up to 9%

+ New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 – March 31)

+ In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

+ 10 paid holidays per calendaryear

+ Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

+ Non-birthing parents areeligible for 2-weeks of paid parental leave

+ Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifeinsurance benefits

+ Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

+ Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

+ Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

+ Career development programsto achieve your long-term career goals

+ World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

+ Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

+ Recognition rewards andawards through the platform Unstoppable Together

+ Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here