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Description

SPC is seeking a single threaded leader to drive our communities growth and engagement through experimentation and innovative feature development. Our north star vision is to ensure every selling partner (SP) is satisfied with their experience selling in the Amazon store. We look holistically at the seller experience through the voice of the seller – both in conversations they have directly with Amazon, and each other, to identify opportunities to improve the SP experience.

We are seeking a talented Sr. Product Manager-Technical, to lead our community growth and engagement initiatives through experimentation and innovative product development approaches. In this role, you will be the single-threaded leader working across marketing, operations, product, technology, and research teams to identify user needs and create compelling solutions that drive community adoption and engagement. The ideal candidate will combine sophisticated data analysis skills with strategic product thinking to uncover user pain points, develop hypothesis-driven experiments, and translate insights into impactful features.

You will partner closely with UX teams to craft intuitive user experiences, while leveraging Gen AI/LLMs for rapid experimentation and prototyping. Leading cross-functional teams, you'll oversee the full product lifecycle - from initial concept through launch and optimization - continuously iterating based on user feedback and performance metrics.

This role requires a proven track record of turning data insights into scalable product features that drive meaningful user engagement and sustainable community growth.

Key job responsibilities

Core Responsibilities:

• Drive end-to-end product development lifecycle for community growth initiatives, from ideation and experimentation to launch and optimization

• Lead cross-functional teams (Engineering, UX, Research, Marketing, Operations) to deliver high-impact features that enhance seller experience and engagement

• Develop and execute a comprehensive roadmap for community growth, incorporating feedback from selling partners and internal stakeholders

• Conduct data analysis to identify trends, opportunities, and areas for improvement in seller engagement and satisfaction

Technical & Analytical:

• Design and implement robust experimentation frameworks to test hypotheses and validate product decisions

• Leverage Gen AI/LLMs for rapid prototyping and feature development

• Create and monitor key performance metrics to measure success and drive continuous improvement

• Develop data-driven insights to inform product strategy and prioritization decisions

Leadership & Strategy:

• Act as the single-threaded owner for community growth initiatives, coordinating across multiple teams and stakeholders

• Translate complex technical concepts into clear business value propositions for stakeholders

• Build and maintain strong partnerships with engineering, design, and business teams

• Define success metrics for the community growth program

Product Development:

• Identify and prioritize product opportunities based on seller feedback, data analysis, and business goals

• Create detailed product requirements and work closely with engineering teams on technical implementation

• Partner with UX teams to ensure intuitive and engaging user experiences

• Drive rapid iteration cycles based on user feedback and performance metrics

Business Impact:

• Develop business cases and ROI analysis for new features and initiatives

• Present regular updates to senior leadership on program progress and impact

• Identify scalable solutions that can be implemented across global markets

• Balance competing priorities and make data-informed decisions to maximize business impact

A day in the life

The primary role of a PMT within Amazon is to assume end-to-end product ownership over one of our technical product offerings. PMTs are expected to dive deep into the technology both from a product and customer perspective, working with software engineers and business partners to define, build, launch and grow new technology-driven products and services. With input from business stakeholders, they develop business and product requirements, prioritize needs, and manage milestones and overall roadmap. PMTs work closely with technical teams to understand root causes of customer pain points and drive the right solutions to exceed customer expectations.

Basic Qualifications

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.