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Description

We are looking for a dynamic and experienced Director of Operations to oversee the operational performance of our client's clinical sites in the greater Minneapolis-St. Paul area. This role is instrumental in optimizing workflows, enhancing provider engagement, and ensuring compliance with industry standards. The ideal candidate is a strategic leader with a proven track record in healthcare operations, data-driven decision-making, and team leadership.

Responsibilities:

• Oversee daily operations across multiple clinical sites, ensuring efficiency and adherence to organizational goals.

• Collaborate closely with physician leaders to align operational strategies with clinical priorities.

• Drive process improvement initiatives that enhance provider productivity, patient satisfaction, and clinical outcomes.

• Act as the primary liaison between administrative teams, hospital partners, and physician groups to foster alignment and address concerns.

• Analyze key operational metrics such as provider performance and patient volumes to identify trends and implement necessary improvements.

• Manage provider scheduling to ensure adequate coverage across all shifts and locations.

• Lead projects related to service line development, site expansions, and strategic partnerships.

• Ensure compliance with all regulatory and contractual requirements, including credentialing and documentation standards.

• Supervise and mentor an operations support team, fostering growth and development.

Requirements

Qualifications:

• Bachelor’s degree in Health Administration, Business, Nursing, or a related field; Master’s degree preferred.

• A minimum of 7 years of progressive leadership experience in healthcare operations, ideally in emergency medicine or physician group practice settings.

• Strong team management and leadership skills, with the ability to collaborate effectively across diverse teams.

• Demonstrated expertise in workforce scheduling, performance analytics, and quality improvement processes.

• Proficient in analyzing operational data to inform strategic decisions and drive performance.

• Familiarity with healthcare systems such as Epic and provider practice management tools.

• Excellent organizational, analytical, and communication abilities.

• Solid understanding of compliance requirements and healthcare administration best practices.

Salary & Benefits:

• The salary range for this position is $120K-$180K, bonus eligible + profit sharing contribution

• Comprehensive benefit package (medical, dental, vision)

• 3 weeks PTO + paid holidays

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