• Collections Specialist

    Robert Half Accountemps (Minnetonka, MN)


    Description

    A leading financial services organization is seeking a qualified Collections Specialist to join our team in Minnetonka, MN. This is a long-term contract position offering flexibility to work on-site three days a week or remotely, with the expectation that candidates will be local and available for occasional on-site needs. The ideal candidate will bring expertise in managing delinquent accounts and resolving complex collections issues efficiently.

    Key Responsibilities

    + Effectively manage an assigned portfolio of delinquent commercial accounts (30–89 days past due) to minimize financial exposure.

    + Conduct outbound collection calls and written communications to engage customers and pursue resolution.

    + Perform detailed reconciliation of payment histories and billing records, particularly for complex lease and loan transactions.

    + Analyze credit reports (consumer and commercial) and payment behavior to recommend appropriate courses of action, including repayment arrangements, loan modifications, default proceedings, or repossession.

    + Collaborate with program partners, dealers, and other servicing entities to resolve account discrepancies and assist with account maintenance.

    + Support due diligence and special projects, including capital market transactions and indirect portfolio activities.

    + Monitor and determine the appropriate timing and process for escalation to late-stage collections or the Financial Recovery group.

    Requirements

    Education:

    + Bachelor’s degree or equivalent professional experience required.

    Experience:

    + 3–7 years of experience in commercial or consumer collections, with a proven ability to manage complex accounts.

    Required Skills:

    + Experience with B2B collections, including the ability to manage communications and negotiations with business entities.

    + Exceptional written and verbal communication skills.

    + Strong analytical and problem-solving abilities with attention to detail.

    + Ability to prioritize and manage multiple tasks in a deadline-driven environment.

    + Sound decision-making capabilities and professional judgment.

    + Proficiency in Microsoft Excel and other standard business applications.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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