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COMMUNICATION SPECIALIST IV (Cameras)/COMMUNICATION SPECIALIST V (Network)

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COMMUNICATION SPECIALIST IV (Cameras)/COMMUNICATION SPECIALIST V (Network)

Salary

$30.20 - $69.90 Hourly

Location

City of Long Beach, CA

Job Type

Classified - Full-Time, Permanent

Job Number

H68AN-25

Department

Multiple Departments - (CL)

Opening Date

05/09/2025

Closing Date

6/6/2025 4:30 PM Pacific

+ Description

+ Benefits

+ Questions

DESCRIPTION

Applications are available online beginning Friday, May 9, 2025, through 4:30 PM, Friday, June 6, 2025.

SALARY INFORMATION:

Grade I - $30.201 - $41.066 Hourly

Grade II - $33.427 - $45.424 Hourly

Grade III - $36.957 - $50.234 Hourly

Grade IV - $41.907 - $57.075 Hourly

Grade V - $46.343 - $63.131 Hourly

Grade VI - $51.325 - $69.901 Hourly

EXAMPLES OF DUTIES

Under supervision, maintains, installs, repairs, plans and designs communication systems and equipment; may act in a lead or supervisory capacity; adapts, assembles, installs, and operates electronic equipment (e.g. mobile and portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems); may install, repair, maintain, configure, and upgrade TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras; may install, repair, maintain, configure, and upgrade data communication equipment such as hubs, routers, APs, and switches; may install, repair, maintain, configure, and upgrade servers; provides effective customer service by keeping customers informed of progress, ensuring satisfaction, providing advice, etc.; may develop, conduct, or implement in-service training programs, safety programs, field tests, and/or work inspections; may act as a project leader or liaison between user departments and the communications groups; may perform complex and detailed cost benefit analysis and feasibility studies; may represent the City during meetings with other regulatory bodies; may ensure strict enforcement and compliance with safety regulations; and performs other related duties as assigned.

REQUIREMENTS TO FILE

Applicants must meet the requirements of Option A, Option B, or Option C to qualify:

Option A:

A bachelor’s degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related (proof required) * AND one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wireless communication equivalent to aSystems Technician (https://secure.neogov.com/v4/ui/classspec/detail/e874dcb85cb74d2cdeac42b23c33090c?fromUrl=detailjobposting\_9213bcb7413450c0f2a45afbd7f1196c&returnToPreviousPageUrl=%2Fjobpostings) ;

OR

Option B:

An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) *AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to aSystems Technician (https://secure.neogov.com/v4/ui/classspec/detail/e874dcb85cb74d2cdeac42b23c33090c?fromUrl=detailjobposting\_9213bcb7413450c0f2a45afbd7f1196c&returnToPreviousPageUrl=%2Fjobpostings) ;

OR

Option C:

Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field (proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to aSystems Technician (https://secure.neogov.com/v4/ui/classspec/detail/e874dcb85cb74d2cdeac42b23c33090c?fromUrl=detailjobposting\_9213bcb7413450c0f2a45afbd7f1196c&returnToPreviousPageUrl=%2Fjobpostings) .

Opportunities for Substitution of Education or Experience

Additional related experience may be substituted for the education on a year-for-year basis.

*Proof of required documents, such as degrees and transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

Knowledge, Skills, and Abilities:

+ Ability to communicate effectively verbally and in writing;

+ Ability to provide effective customer service;

+ Ability to move and lift up to 40 pounds;

+ Ability to work at heights of 160 feet.

A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for some positions that configure and repair two-way radios in the Wireless Division.

Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays.

A valid driver’s license or the ability to arrange necessary and timely transportation for field travel may be required for some assignments.

DESIRABLE QUALIFICATIONS:

Communication Specialist IV – Infrastructure Services Bureau, Network Division, Security Infrastructure Group

The Technology & Innovation Department (TID) Grade IV position requires specialized expertise in security camera and access control systems, including configuration, maintenance, and troubleshooting. This role will be responsible for leading initiatives related to security camera and access control systems, encompassing new installations and upgrades for the Security Infrastructure Team. This role will be the lead for initiatives related to security camera and access control systems, encompassing new installations and upgrades for the Security Infrastructure Team. Candidates should be informed about the latest technologies, trends, and best practices in the field.

Desirable qualifications for the Communication Specialist IV vacancy include:

+ Knowledge of the intersection and Integration of IT systems and operational technology systems.

+ Experience with security camera and access control systems, including new installations and upgrades, systems maintenance, troubleshooting, and configuration to resolve technical issues and improve system functionality.

+ Technical certifications in Genetec or other video management systems, as well as Lenel or other access control systems.

+ Ability to oversee complex projects from initiation to completion, encompassing the development and execution of project work scopes while ensuring contractor compliance.

+ Ability to support and maintain underlying infrastructure, including fiber networks and related technology systems.

+ Strong project management abilities, with the capability to oversee complex projects from inception to completion.

+ Ability to collaborate effectively with diverse stakeholders, including contractors, technology teams, and city departments.

Communication Specialist V – Infrastructure Services Bureau, Network Division, Network Infrastructure Group

This Technology & Innovation Department (TID) Grade V position will require specialized expertise in Cisco network design and architecture, routing and switching, routing protocols, network security, wireless technologies, DNA, and Zero Trust. Responsibilities include creating configuration templates for network hardware; creating network firmware standards and updating schedules; maintaining core network infrastructure, including firewalls, routers, switches, and other related hardware; making recommendations to improve network infrastructure and ensure solutions meet the needs of the city network; and assessing for risks and vulnerabilities across network hardware and software.

Desirable qualifications for the Communication Specialist V vacancy include:

+ Knowledge of cybersecurity concepts and principles, network security, and Zero-Trust Implementation.

+ Experience integrating enterprise IT networks with operational technology systems (e.g., cameras, access control, BMS, or alarms).

+ Experience with Cisco Routing and Switching, VPN, SDWAN, and site-to-site VPN.

+ Experience with routing protocols and implementation.

+ Experience with Cisco Enterprise Networks, Cisco Network Design, Architecture, and DNA/Catalyst.

+ Cisco Certifications are desirable.

+ Ability to update and create documentation, update Standard Operating Procedures, and train staff.

+ Ability to design network topologies and update documentation to ensure accurate understanding and efficient troubleshooting of the network infrastructure.

+ Ability to assist in investigations of security incidents, root cause analysis and resolution documentation in incident reports.

+ Ability to manage large-scale deployments/projects.

SELECTION PROCEDURE

EXAMINATION WEIGHTS:

Application and Supplemental Application......................................................Qualifying

Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period.Candidates meeting the minimum qualifications with applications received by June 6, 2025, will be placed on Test #01 established eligible list.

If you have not received notification within two weeks after close of filing , please contact the Talent Management Department at (562) 570-6202.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visitinghttps://calcivilrights.ca.gov/fair-chance-act

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.

This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Talent Management Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call 562) 570-6638.

An Equal Opportunity Employer.

H68AN-25 LB:CS 05/08/2025

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking

• Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for theCommunication Specialist I-VIposition. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume"). Please be advised that failure to answer the required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline. Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email [email protected] and include COMMUNICATION SPECIALIST I-VI in the subject line .Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job opportunity?

+ Yes

02

REQUIREMENTS TO FILE:Please indicate how you meet the requirements to file for Communication Specialist I-VI:

+ Option A: A bachelor’s degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related (proof required) * AND one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wireless communications equivalent to a Systems Technician;

+ Option B: An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) *AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician;

+ Option C: Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field (proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician.

+ I am substituting related experience for the required education on a year-for-year basis. My combined experience and/or education equals five (5) years or more of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one (1) year of experience equivalent to a Systems Technician. (proof of education is required)*

+ I do not meet any of the above requirements. I understand that selecting this option will disqualify me from this position.

03

Experience in telecommunications, video communications and/or wireless communications with at least one (1) year of experience equivalent to a Systems How many years of paid full-time equivalent-related experience do you have?

+ 1 to 11 months

+ 1 to 2 years

+ 3 years

+ 4 years

+ 5 years or more

+ I have no related work experience.

04

EXPERIENCEExperience in telecommunications, video communications and/or wireless communications with at least one (1) year of experience equivalent to a Systems Technician isrequired. Please describe your qualifying work experience in the section below.Your response must include the following information for each qualifying experience: 1) Job Title; 2) Employer Name; 3) Dates of Employment; and 4) Job Duties Related to this Position.If you do not have any experience, please type NONE. Do not state "see resume".Incomplete responses will not receive credit.

05

KNOWLEDGE SKILLS AND ABILITIES:The following Knowledge, Skills and Abilities are required for the position. • Ability to communicate effectively verbally and in writing; • Ability to provide effective customer service; • Ability to move and lift up to 40 pounds; • Ability to work at heights of 160 feet. A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for some positions that configure and repair two-way radios in the Wireless Division. Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays. A valid driver’s license or the ability to arrange necessary and timely transportation for field travel may be required for some assignments. I understand that if selected for the position, I must be willing and able to do all of the aforementioned.

+ Yes

+ No

06

ADDITIONAL QUESTIONS RELATED TO EXPERIENCE (OPTIONAL):TheCommunication Specialist IV (Cameras)position is used in multiple divisions within the Technology and Innovation Department, specifically: Infrastructure Services Bureau, Network Division, Security Infrastructure Group. Please select the areas in which you have experience, if any:

+ Genetec camera systems.

+ Lenel's access control systems.

+ Security camera and access control systems.

+ Systems configuration, maintenance, and troubleshooting.

+ New system installations and upgrades,

+ Support and maintain the underlying infrastructure, fiber networks, and related technology.

+ Project Management

+ Certifications in Genetec or other video management systems, as well as Lenel or other access control systems

+ Other

+ None.

07

EXPERIENCEExperience in Communication Specialist IV (Cameras)(OPTIONAL)l. Please describe your qualifying work experience in the section below pertaining to your answers to question #6.Your response must include the following information for each qualifying experience: 1) Job Title; 2) Employer Name; 3) Dates of Employment; and 4) Job Duties Related to this Position.If you do not have any experience, please type NONE. Do not state "see resume".Incomplete responses will not receive credit.

08

TheCommunication Specialist V (Network)position is used in multiple divisions within the Technology and Innovation Department, specifically: Infrastructure Services Bureau, Network Division, Network Infrastructure Group. Please select the areas in which you have experience, if any(OPTIONAL):

+ Cisco Enterprise networks, Cisco network design, and architecture.

+ Network security.

+ Routing Protocols and implementation.

+ Wireless technologies.

+ DNA/Catalyst.

+ Zero Trust implementation.

+ Cybersecurity concepts and principles.

+ Cisco Routing and Switching, VPN, SDWAN and site-to-stie VPN.

+ Project deployments/management.

+ Other.

+ None.

09

EXPERIENCEExperience in Communication Specialist V (Network)(OPTIONAL). Please describe your qualifying work experience in the section below pertaining to your answers in question #8.Your response must include the following information for each qualifying experience: 1) Job Title; 2) Employer Name; 3) Dates of Employment; and 4) Job Duties Related to this Position.If you do not have any experience, please type NONE. Do not state "see resume".Incomplete responses will not receive credit.

10

ADDITIONAL QUESTIONS RELATED TO EXPERIENCE (OPTIONAL):The Communication Specialist I-VI position is used in multiple divisions within the Technology and Innovation Department, specifically: Telecommunications, Video Communications, Wireless Communications, and Administration. For positions in theTelecommunications Division, please select the areas in which you have experience, if any:

+ Genetec camera systems.

+ Lenel's access control systems.

+ General network administration, including LAN's, WAN's and networking hardware.

+ Corning Touchless Network Solutions.

+ Cisco UCCX, Cisco CM, Cisco phone deployment, and any WebEX Once deployments.

+ Toning and tagging Cat6 cables and using proper punch-down tools.

+ Fiber optic cable.

+ Structured cabling, including outside plant and fiber.

+ Splicing EXFO and OTDR equipment.

+ Programming network Cisco equipment such as switches, routers, firewalls, APs, and WiFi Controllers.

+ Deploying a zero-trust network.

+ Troubleshooting enterprise network outages.

+ Other.

+ None.

11

The Communication Specialist I-VI position is used in multiple divisions within the Technology and Innovation Department, specifically: Telecommunications, Video Communications, Wireless Communications, and Administration. For positions in theVideo Communications Division, please select the areas in which you have experience, if any(OPTIONAL):

+ Television (video) production, in a studio and/or field setting.

+ Professional video cameras, video production audio, studio and field lighting.

+ Technical directing a multi-camera production and using on screen graphics.

+ Using post-production software to edit.

+ Creating graphics on post-production projects.

+ Setting up audio/visual equipment and multiple microphones.

+ Other.

+ None.

12

The Communication Specialist I-VI position is used in multiple divisions within the Technology and Innovation Department, specifically: Telecommunications, Video Communications, Wireless Communications, and Administration. For positions in theWireless Communications Division, please select the areas in which you have experience, if any(OPTIONAL):

+ Two-way radio technology, including analog and digital radio systems.

+ UHF, VHF, and 700MHz frequencies.

+ Programming and repairing radio communication devices.

+ Motorola radio system.

+ Multi-agency radio interoperability solutions and services from Motorola.

+ Installing, configuring, and supporting in-vehicle technology such as radios, Mobile Data Terminals (MDT), and Cradlepoint Modems.

+ Other.

+ None.

13

The Communication Specialist I-VI position is used in multiple divisions within the Technology and Innovation Department, specifically: Telecommunications, Video Communications, Wireless Communications, and Administration. For positions in theAdministration Division, please select the areas in which you have experience, if any(OPTIONAL):

+ Managing technology projects.

+ Using project management tools and software.

+ Handling scope changes or technical issues that arise during projects.

+ Facilitating communication and collaboration between technical and non-technical team members.

+ Project documentation and reporting on technical projects.

+ Other.

+ None.

14

ACKNOWLEDGEMENTS:By answeringYes,I understand that proof of required documents must be submitted as attachments at the time of filing. I also understand that failure to submit all required documents at the time of filing will result in my application being considered incomplete. Proofs for this position may include: college transcripts/degrees and/or DD-214 Member 4 Form, if claiming veteran's preference. Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

For information on evaluation services:Education Evaluation Services (http://www.longbeach.gov/CivilService/Media-Library/Documents/Job-Opportunities/Education-Evaluation-Services/ )

+ Yes

15

By answeringYes, I understand that the City of Long Beach utilizes electronic mail (email) to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and/or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) 570-6202.

+ Yes

16

By answering Yes, and submitting this application, I certify the following:1) I have personally completed the information provided and it is accurate and complete to the best of my knowledge; and 2) I understand that any falsification may cancel any terms, conditions, or privileges of employment. I understand and acknowledge the aforementioned statement.

+ Yes

Required Question

Employer

City of Long Beach

Department

Multiple Departments - (CL)

Address

Civil Service Department

411 W. Ocean Blvd., 4th Fl

Long Beach, California, 90802

Phone

(562) 570-6202

Website

https://www.governmentjobs.com/careers/longbeach

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