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The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

+ Application Opening: May 9, 2025

+ Application Deadline: Application filing will close on or after May 26, 2025

+ Salary: 0933 Manager V (https://careers.sf.gov/classifications/?classCode=0933)  (Range A Salary between $176,878 and $225,758)

+ Appointment Type: Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/)

+ Recruitment ID: PBT-0933-154085

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Under the direction of the Chief Data Officer, the 0933 MADI Director manages the team supporting data needs for patient care, regulatory requirements, population health surveillance, financial operations, and the strategic initiatives of the San Francisco Department of Public Health. The Metrics, Analytics and Data Integration (MADI) team focuses on database creation and administration, master data management, and creating reporting standards and processes to integrate data from various sources. The MADI Director works with operational stakeholders and Information Governance (IG) to develop and maintain reporting resources for DPH operational and strategic needs.

Examples of duties:

+ Provides ongoing guidance and leads a team of SQL/Oracle developers, Epic Cogito report writers, PowerBI developers, and database administrators.

+ Actively participates in Information Governance committees and leadership groups.

+ Prioritizes competing service requests and manages critical timelines effectively.

+ Gathers input from departments, clinicians, vendors, and customers on system development, implementation, and best practices.

+ Translates functional requirements into application configurations as part of a multi-disciplinary team.

The MADI Director (0933 Manager V) may perform other duties as assigned or required.

REQUIRED MINIMIUM QUALIFICATIONS (all applicants must verify that they meet both elements below):

Education*: Bachelor’s degree from an accredited college or university, AND

Experience: Five (5) years of professional healthcare Information Systems (IS) experience, working with a major clinical system, either with a vendor or in a hospital or outpatient setting, of which three (3) years must include supervising IS professionals.

*Education Substitution: Additional experience as described above may substitute for the required education on a year-for-year basis (30 semester units/45 quarter units is equivalent to one (1) year of experience).

Note: One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire (SQ) Examination (Weight: 100%):

Candidates that meet the minimum qualifications will be invited to participate in a Supplemental Questionnaire (SQ) examination that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: knowledge of Cogito or Clarity/Caboodle, knowledge of workflow mapping of clinical and healthcare administrative operations, ability to query SQL databases and configure security, ability to work with healthcare data and regulatory requirements.

Candidates must achieve a passing score on the Supplemental Questionnaire exam to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification

The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report

Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply

Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov (https://www.smartrecruiters.com/app/jobs/careers.sf.gov) .

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link (https://sfdhr.org/ccsf-email-extensions) .

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional information regarding Employment with the City and County of San Francisco:

+ Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)

+ Conviction History (https://sfdhr.org/conviction-history-faq)

+ Employee Benefits Overview (https://sfdhr.org/benefits-overview)

+ Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)

+ Disaster Service Workers (https://sfdhr.org/disaster-service-workers)

+ Reasonable Accommodation

+ Right to Work (https://sfdhr.org/recruitment-details#identification)

+ Copies of Application Documents

+ Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)

+ Veterans Preference

+ Seniority Credit in Promotional Exams (https://sfdhr.org/recruitment-details#senioritycredit)

If you have any questions regarding this recruitment or application process, please contact the analyst, David Chalk at [email protected] or (628) 271-6702.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.