• Receptionist- New London Office

    Thames Valley Council for Community Action (New London, CT)


    JOB SUMMARY: The Clerical Assistant/Receptionist is responsible for daily administrative and reception tasks at the New London Huntington Street Office including managing incoming phone calls and the provision of direct client services. The Clerical Assistant/Receptionist will function in a high-volume environment and will possess the ability to handle difficult situations with diplomacy, tact, and in a culturally competent manner. The Clerical Assistant/Receptionist will also have direct WIC responsibilities that include the scheduling of appointments and determination of client income eligibility. This position requires learning and working within a proprietary client database, among other systems, to track changes in development, ongoing improvements, and confirm data accuracy.

     

    TVCCA offers a generous benefits package including;

     

    + 403B Retirement Plan

    + Medical, Dental, Vision, Life & Accidental Death benefits, short-term disability, long-term disability and voluntary benefits

    + 13 paid Holidays, vacation/sick time

    Required Skills

    QUALIFICATIONS:

    • High School diploma or equivalent, plus 3 years of experience in greeting the public and managing client flow.

    • Demonstrate strong organizational skills, and the ability to handle multiple functions in a busy, social service setting.

    • Excellent computer skills (Microsoft Office Suite, Excel, Access, Publisher)

    • Strong communication skills, bi-lingual a plus.

    • Possess a valid driver’s license and daily access to a reliable and insured motor vehicle

    Required Experience