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Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Schaumburg, IL, Meridian, ID, or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview

The primary function of the Team Lead is the overall management of the operations for the Benefits Integration Implementation department. This includes providing leadership, coaching, training and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Team Lead will meet with and provide coaching and feedback to their employees around areas of improvement and identify areas of success.

The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Manage and lead a team of Implementation Consultants, ensuring they meet performance targets, providing excellent customer service, and continuously improving their technical and project management skills.

+ Provides technical experience to internal partners to streamline implementation process

+ Partner with the Team Trainer to provide training and assist with coaching and development of new and existing team members

+ Identify process improvement and lead projects that will increase efficiencies on the team

+ Developing and collaborating with management on best practices and ways to improve the team’s performance

+ Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles

+ Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members through management of Salesforce cases.

+ Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager

+ Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach

+ Compile performance metrics for their designated team

+ Mentor/coach peers as needed

+ Subject matter expert in key areas of their department by staying up-to-date with EDI industry trends and best practices and continuously improve our EDI processes and systems.

Education and Experience

+ Previous Benefits Experience is strongly recommended

+ Bachelor’s degree preferred

+ Experience in technical/problem solving role, including at least 2 years in a project management, business analyst, data analyst or customer facing role.

+ Understanding of specification, creation and testing of transformation programs and 834 files.

+ Expert understanding of EDI data mapping and transformation, as well as data communication protocols such as SFTP and FTP.

+ Proficient in Microsoft Office (Word, Excel, OneNote)

+ Proven ability to manage a team of individual contributors including employee development and people management - coaching, mentoring, and training team members.

+ Expert problem-solving skills, with a keen attention to detail.

+ Understanding of technical and coding skills, with experience in XML, SQL.

+ Strong work experience in a collaborative, team-oriented environment.

Physical requirements

+ Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.

+ Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay range for this position is $57,200- $118,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. (https://px.sequoia.com/prospect/gacc-caf23ca0-0fdc-11f0-8761-139060d2fe23) This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.