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ServiceNow Developer/Analyst

Merrimack, NH

**Type:** Contract

**Category:** Development

**Industry:** Financial Services

**Reference ID:** JN -042025-101740

**Date Posted:** 04/20/2025

**Shortcut:** http://careers.eliassen.com/vmqe39

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Description:

This role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technology. You be focused on the enhancements of ServiceNow and will collaborate with business and technology partners to solve issues, deliver enhancements, and provide on-going support in an Agile environment.

_Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._

_Rate: $60 - $65 / hr. w2_

Responsibilities:

The Skills You Bring

You are analytical, technical, problem-solving and communication skills are a key strength

You are highly organized and have a strong ability to prioritize and work under tight deadlines

You understand the importance of being detail oriented complemented by a high degree of accuracy

You have experience with configuring ServiceNow

You have a keen ability to build and influence relationships

You are a self-motivated team player with the ability to work independently

You have good business judgment and ability to maintain confidentiality of all data

Your attention to detail consistently generates high quality output is a priority in your daily work

The Value You Deliver

Manage end to end implementation of ServiceNow enhancements and defects

Research and advise on existing and upcoming capabilities of ServiceNow

Research and implement solutions to incidents and requests

Update standards and procedures documentation as required

Coordinate & Publish HR Knowledgebase articles

Creation of automated test scripts to be used for future upgrade releases

Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements

Building trust and leverage solid working relationships with key business partners

Experience Requirements:

• 5+ years ServiceNow configuration experience or 2+ years of ServiceNow development experience

• Coding experience - Javascript and Python

• Experience in Human Resources a plus, but not required

• Experience with requirements definition, documentation, and refinement

• Experience with end to end test planning and execution

• Strong analytical and problem-solving skills, with high attention to detail

• Strong written and communication skills

• Excellent interpersonal skills

• Experience in a fast paced, agile environment

• HR Platform experience would be a nice to have

Education Requirements:

Bachelor's Degree

_Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._

_W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._

_Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact [email protected]._

_About Eliassen Group:_

_Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._

_Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._

_Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_