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  • Senior Process Excellence Manager

    Medtronic (Minneapolis, MN)



    Apply Now

    We anticipate the application window for this opening will close on - 17 May 2025

     

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

     

    A Day in the Life

     

    The Medtronic Clinical and Regulatory Solutions (MCRS) business is looking for a motivated Senior Program Manager with strong Lean Six Sigma expertise (Black Belt preferred) to be part of a high-performing team driving organizational transformation and excellence in the regulatory and clinical functions. In this role, you will leverage your project management expertise, Lean Six Sigma methodologies, and leadership skills to establish and optimize processes across teams, evolve organizational structure, and drive maturity in support of more efficient and compliant operations. You'll lead initiatives like establishing shared service centers and centers of excellence that transform how our organization operates. The work you do will impact patients globally and help support Medtronic's mission of alleviating pain, restoring health, and extending life for millions.

     

    This role requires a results-driven leader with deep process improvement expertise and strong interpersonal and analytical skills. The ideal candidate has a Lean mindset, thrives in ambiguous environments, and is passionate about driving measurable operational efficiencies through data, process mapping, and structured problem-solving. A strong background in business transformation, value stream design, and stakeholder engagement is essential. The ideal candidate will have an unrelenting desire to improve our business and an ability to take leadership in ambiguous environments with minimal SME support. The candidate will be motivated and must have exceptional soft skills that will be used to work with various cross-functional teams while engaging senior-leader (Dir, Sr Dir, VP) stakeholders.

     

    We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

    Responsibilities:

    • Lead end-to-end process transformation initiatives across Clinical, Regulatory, and Quality functions, focusing on shared service optimization, standardization, and scalability.

    • Facilitate cross-functional value stream mapping and process redesign workshops to identify inefficiencies, eliminate waste, and create integrated, future-state processes.

    • Apply Lean Six Sigma and structured problem-solving methodologies to diagnose root causes, implement sustainable improvements, and quantify business value.

    • Manage large projects or processes with considerable latitude in determining deliverables, with limited oversight from manager

    • Coach, review and delegate work to lower-level specialists, acting as a team leader for organizational change initiatives

    • Work cross-functionally with Clinical, Regulatory, Quality, and others, to drive more effective interactions between various parts of the business and build integrated processes

    • Structure organizational needs by documenting clear milestones and driving actions to meet those milestones

    • Quickly discern competing needs of stakeholders and negotiate solutions that bring about the best value to Medtronic overall

    • Identify how data may be used to identify and/or track opportunities, detect broad trends, and communicate meaningful stories to stakeholders

    • Navigate ambiguity and complex, technical processes with limited support from subject-matter experts

    • Maintain engagement with senior leaders across the organization through regular communications that bring clarity and momentum on actions needed

    • Identify potential programs or opportunities, quantify the possible return on investment, and present proposals to senior leaders

    • Support business model innovation as a strategic-thinking advisor and contribute to defining the direction for strategic initiatives, new businesses, and operational plans

    Minimum Requirements:

    • Bachelor's degree plus 7+ years of relevant program management experience (advanced degree with 5+ years relevant experience)

    • Lean Six Sigma certification

    Nice to Have:

    • 2+ years of experience operating at a senior manager level

    • Strong experience with value stream mapping, root cause analysis, and structured problem solving

    • Demonstrated success in organizational transformation initiatives, particularly establishing shared service centers or centers of excellence

    • Proven track record creating strategic solutions to meet anticipated business needs with predictability and certainty

    • Experience ensuring scope, cost, resource and schedule alignment between operations and core team functions

    • Skilled negotiator with demonstrated ability to create mutually beneficial results and negotiate tradeoffs

    • Strong problem-solving skills and the ability to ask critical questions without being the subject matter expert

    • Ability to lead and influence team members outside direct line of reporting

    • Experience recognizing teams and individuals for exceptional performance

    • Preferred background in manufacturing, operations, or other process-intensive environments.

    • Experience applying Lean in regulated or complex domains (e.g., medical device, pharma, healthcare).

    • Black belt certified

    • Experience with regulatory or clinical processes and/or requirements

    • Working knowledge of financial principles, quality systems requirements, and medical device regulations

    • Broad knowledge of project management, including Agile Scrum methodologies

    • Experience in healthcare or medical device industry organizational transformation

     

    Physical Job Requirements

     

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

     

    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

     

    Benefits & Compensation

    Medtronic offers a competitive Salary and flexible Benefits Package

    A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

     

    Salary ranges for U.S (excl. PR) locations (USD):$139,200.00 - $208,800.00

     

    This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

     

    The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

     

    The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

     

    The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

     

    Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

    Further details are available at the link below:

    Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

     

    About Medtronic

     

    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

     

    Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

     

    We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

     

    Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

     

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

     

    If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

     

    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

     

    Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

     

    We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

     

    **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

    **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

    **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

    + **Build** a better future, amplifying your impact on the causes that matter to you and the world

    + **Grow** a career reflective of your passion and abilities

    + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

    These commitments set our team apart from the rest:

    **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

    **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

    **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

    **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

     

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

     

    For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

     

    This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

     

    For updates on job applications, please go to the candidate login page and sign in to check your application status.

     

    If you need assistance completing your application please email [email protected]

     

    To request removal of your personal information from our systems please email [email protected]

     


    Apply Now



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