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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

Shake Shack is seeking a dynamic and experienced Head of Investor Relations to join our finance team. This role will be pivotal in managing and enhancing our relationships with investors, analysts, and other key stakeholders. The Head of Investor Relations will work closely with the CFO and CEO as well as other senior leaders to communicate Shake Shack's financial performance, strategic initiatives, and growth prospects to the investment community. As part of our team, you'll be contributing to a brand that values our people, quality, hospitality, and community. Shake Shack is one of the fastest growing publicly traded Restaurant companies that is on pace to quadruple it’s US company operated footprint to 1,500. We are seeking a vital partner that can play a pivotal role in shaping the future of Shake Shack and its relationships with the investment community as we accelerate our growth.

Job Responsibilities and Duties

+ Investor Communications:

Develop and execute a comprehensive investor relations strategy.

Prepare and distribute quarterly earnings releases, investor presentations, and other financial communications.

Draft and manage the creation of annual reports, shareholder letters, and other investor-related documents.

Communicate the company’s financial performance, strategy, and outlook to investors, analysts, and other stakeholders.

Coordinate and manage investor calls, meetings, and conferences.

Advise senior leadership on market sentiment and expected investor reactions

+ Financial Analysis and Reporting:

Analyze financial performance and market trends to provide insights to the CFO and senior management.

Prepare detailed financial models and forecasts to support investor communications.

Monitor and report on analyst reports, investor feedback, and market sentiment.

+ Stakeholder Engagement:

Build and maintain strong relationships with investors, analysts, and other key stakeholders.

Serve as the primary point of contact for investor inquiries and communications.

Organize and participate in investor calls, roadshows, conferences, and other events.

+ Strategic Planning:

Collaborate with the finance team to develop and communicate Shake Shack's strategic initiatives and growth plans.

Provide insights and recommendations to senior management based on investor feedback and market analysis.

Support the CFO in preparing materials for Board of Directors meetings and other strategic discussions.

+ Compliance and Governance:

Ensure compliance with all regulatory requirements related to investor communications and disclosures.

Maintain up-to-date knowledge of industry trends, regulations, and best practices in investor relations.

Knowledge, Skills, Abilities

Education:

+ Bachelor's degree in Finance, Accounting, Business Administration, or a related field. MBA or CFA designation is a plus.

+ Experience:

+ Minimum of 10 years of experience in investor relations, financial analysis, equity research or a related field.

+ Proven track record of managing investor relations for a publicly traded company is a plus.

+ Strong understanding of financial statements, financial modeling, and market analysis.

Skills:

+ Communication and Presentation Skills: Effective verbal, written, and graphic communication skills, with the ability to deliver impactful messaging and strong presentation skills.

+ Financial Acumen: Strong understanding of financial reports, analytic methods, and financial data tools to provide insights to senior management.

+ Investor Engagement: Strong relationship-building skills to maintain connections with investors, analysts, and other stakeholders.

+ Financial Reporting and Disclosure: Ensuring the accuracy and timeliness of financial reports, press releases, and other communications with the investment community. High level of attention to detail and organizational skills.

+ Strategic Communication: The ability to develop and implement investor relations strategies; collaboration skills to work with the finance team in developing and communicating the company's strategic initiatives and growth plans.

+ Leadership Skills: Ability to guide the investor relations function and coordinate cross-functionally and with senior management.

+ Stakeholder Management: Capability to serve as the primary point of contact for investor inquiries and communications.

+ Leadership and Project Management: Skills in leading and managing cross functional projects such as investor days, roadshows, strategic projects and others. Strong analytical and problem-solving abilities.

Personal Attributes:

+ Strong Communication Skills: The ability to clearly and effectively communicate complex financial information to investors, analysts, and other stakeholders. This includes both verbal and written communication, as well as strong presentation skills

+ Analytical Thinking: The capability to analyze financial data, market trends, and investor feedback to provide actionable insights and strategic recommendations to senior management.

+ Relationship-Building: The ability to build and maintain strong relationships with investors, analysts, and other key stakeholders.

+ Integrity: High ethical standards and commitment to transparency.

Leadership: Ability to lead and influence cross-functional teams.

+ Strategic Vision: A forward-thinking mindset to develop and implement effective investor relations strategies that align with the company’s goals.

+ Attention to Detail: A high level of attention to detail to ensure the accuracy and timeliness of financial reports, press releases, and other communications with the investment community.

+ Adaptability: Ability to thrive in a fast-paced, dynamic environment.

+ Collaboration: Strong team player with a collaborative mindset.

Requirements

Education Requirements: ​Bachelor's Degree​

Education or Certificate Details:

Work Experience: ​10+ years​

Supervisory Experience: ​1-3 years​

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

+ Weekly Pay and Performance bonuses

+ Shake Shack Meal Discounts

+ Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

+ Medical, Dental, and Vision Insurance*

+ Employer Paid Life and Disability Insurance*

+ 401k Plan with Company Match*

+ Paid Time Off*

+ Paid Parental Leave*

+ Access to Employee Assistance Program on Day 1

+ Pre-Tax Commuter and Parking Benefits

+ Flexible Spending and Dependent Care Accounts*

+ Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $196,398.00 - $263,058.00

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.