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General Office Assistant
- State of Michigan (Lansing, MI)
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General Office Assistant
Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4934356)
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General Office Assistant
Salary
$41,100.80 - $58,177.60 Annually
Location
Lansing, MI
Job Type
Permanent Full Time
Remote Employment
Flexible/Hybrid
Job Number
3291-25MC-CDC13
Department
Michigan Department of Lifelong Education, Advancement, and Potential (MiLeap)
Opening Date
05/09/2025
Closing Date
5/18/2025 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
+ Description
+ Benefits
+ Questions
Job Description
At the Michigan Department of Lifelong Education, Advancement, and Potential, we are laser-focused on improving opportunities and outcomes for Michiganders from preschool to postsecondary. From connecting more families with quality child care and prek programs to making it more affordable to earn a skill certificate or college degree, we are helping more people make it in Michigan.
MiLEAP was created by Governor Whitmer in July 2023 and is the newest department in the State of Michigan. VisitMichigan.gov/MiLEAPto learn more about our work and consider applying to join a team working to make Michigan a better place to grow up, learn, live, work, and play.
This position will serve as the General Office Assistant in the Child Development and Care (CDC), Program Administrative Support (PAS) section providing general office support including sorting and distributing mail, scanning mail, reviewing applications received for accuracy and completion, contacting providers for missing documentation and information, and assigning applications in database for processing.
Position Description (https://MCSC.state.mi.us/AgencyPDFs/MiLEAP General Office Assistant PD.pdf)
Required Education and Experience
This position generally requires the education acquired through completion of high school. Specific information on the education and experience required for different class levels is in the job specification for the General Office Assistant class. (https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/G/GeneralOfficeAssistant.pdf)
Alternate Education and Experience
Please attach your resume and cover letter to your application.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
GNOFAST - Do you possess at least an educational level typically acquired through the completion of high school?
+ Yes
+ No
02
GNOFAST - Please select your level of experience.
+ None
+ One to two years of administrative support experience.
+ Two to three years of administrative support experience, including one year equivalent to the intermediate level.
+ At least three years of administrative support experience, including two years equivalent to the intermediate level or one year equivalent to the experienced level.
03
How many years of experience do you have working in an office environment?
+ 0 to 1 year
+ 1-3 years
+ 3-4 years
+ 4 or more years
04
If you indicated you have experience working in an office environment, please describe your role and experience.
05
How many years of experience do you have working with computer-based systems (databases, websites, etc.) in an office setting?
+ 0 to 1 year
+ 1-3 years
+ 3-4 years
+ 4 or more years
06
If you indicated you have experience working with computer-based systems in an office setting, please list the systems and describe your experience.
07
How many years of experience do you have working with highly sensitive or confidential information?
+ 0 to 1 year
+ 1-3 years
+ 3-4 years
+ 4 or more years
08
If you indicated you have experience working with highly sensitive or confidential information, please describe your experience.
09
Do you have experience working with the Child Development and Care program? (If yes, it must be documented in your application materials)
+ Yes
+ No
10
Please draft an email response to an applicant that has a complaint regarding the time it is taking to process their application and attach it to your application. Have you attached your written response?
+ Yes
+ No
11
How many years of experience do you have providing customer service over the phone?
+ 0 to 1 year
+ 1-3 years
+ 3-4 years
+ 4 or more years
12
If you indicated you have experience providing customer service over the phone, please describe your experience.
13
Do you have experience reviewing documents for accuracy?
+ Yes
+ No
14
If you responded “yes” to having experience reviewing documents for accuracy, please provider details of your experience.
15
Are you fluent in any language other than English?
+ Yes
+ No
16
If so, please indicate any language(s) other than English that you read, write, or speak fluently and your level of expertise.
17
Please attach a cover letter and a copy of your current resume. Did you attach a cover letter, resume, and written exercise? Failure to provide all requested documentation will result in elimination from the competitive process.
+ Yes
+ No
Required Question
Employer
State of Michigan
Department
Michigan Department of Lifelong Education, Advancement, and Potential (MiLeap)
Address
400 S. Pine Street, P.O. Box 30002
Lansing, Michigan, 48909
Phone
(800) 788-1766
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