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Assistant Administrator

Hillcrest Family Services

1 Positions

ID: 216405

Posted On 04/07/2025

Refreshed On 05/08/2025

Job Overview

Your Responsibilities

As the **Assistant Administrator,** you will assist with daily operations of the RCF/PMI facility in collaboration of the Administrator. The Assistant Administrator will supervise all Direct Support Professional (DSP) staff along with coordinating staff training and scheduling.  Assistant Administrator will help implement brain health groups to meet client care plans. Additional duties include:Â

+ Direct supervision of DSP staff to ensure a safe environment of all staff and clients. Assist with supervision of other staff when needed.

+ Complete corrective actions, evaluations, and documentation for DSP staff in Paycom and collaborate with Human Resources.

+ Assist with recruitment and retention (Interviewing, reviewing applications, ect.).

+ Create and maintain daily DSP staffing schedule

+ Communicate with Hillcrest Support to gain/cut access to any Hillcrest equipment.

+ Organize and facilitate monthly DSP mandatory staff meetings.

+ Communicate with staff and send out Teams meetings for monthly in-service.

+ Collaborate with HR for compliance with all mandatory staff training.

+ Manage and approve all DSP timecards and time off requests.Â

+ Audit resident charts and educate staff on appropriate documentation

+ Communicate and attend meetings with all affiliated outside entities

+ Attend necessary meetings and committees regarding RCF/PMI (clients discharges/admissions/concerns ect.).

+ Be educated on codes that govern the RCF/PMI.

+ Assist with Department of Inspections and Appeals during audits and maintain compliance of DIA codes. Assist in writing a plan of corrections when needed.

+ Maintain compliance by updating and or creating policies and procedures specific to the RCF/PMI programming.

+ Maintain compliance and training of DSP charting, incident reports, and scheduling apps.

+ Provide floor coverage when needed.

+ Participates in an on-call rotation.

+ Other duties as assigned.

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What You Need

+ Associate's Degree in Human Services or related field

+ Two years of experience in Human Services

+ Two years of experience in a supervisory role

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What Makes You Stand Out

+ Experience working with EHR systems.Â

+ Bachelor's degree in the Human Services or related field

+ Strong organizational and multitasking skills.

+ Excellent verbal and written communication skills.

+ Proficiency in Microsoft Office (Word, Excel, etc.)

+ Detail oriented, proactive and capable of handling confidential information with discretion.

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Competitive benefits package for full-time employees working 30+ hours a week:

+ Health insurance (up to 79% employer paid)

+ Dental insurance

+ Vision insurance

+ 401(k)Â with profit sharing and employer matchÂ

+ Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

+ 10 paid holidays

+ 80 hours sick time

+ 2 wellness days

+ Staff development and training

+ Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

+ Employer paid CEU's through Relias

+ PerkSpot- employee discount program

+ Employee assistance program

+ Advancement opportunities

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About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. Were a place where compassion is commonplace. Where our passion soars and faith restores.

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COVID-19 Vaccination Not Required

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Health Care

Human and Social Services

Human Resources

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1066

Job REQ #

216405

\# Positions

1

Start Date

20250407

End Date

20250609

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: _Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~_