"Alerted.org

Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition.

Required Skills

Customer Services:

+ Welcoming patients and visitors.

+ Answering and referring inquiries within scope of practice.

+ Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.

+ Maintains communication between medical staff, administrative staff, and/or patient/families.

Clinical Services:

+ Maintains and updates medical records.

+ Appointment Scheduling.

+ Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.

+ Scans and uploads patient clinical documents into medical chart.

+ Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.

+ Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.

+ As directed by medical provider and within scope of practice, provide patient education.

Environmental Services:

+ Ensures all equipment in exams and surgical rooms are clean and properly set up.

+ Contributes to the overall cleanliness and appearance of personal work space and department.

+ Monitors clinical supply levels in exam rooms and stock room and requests when needed.

+ Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.

Required Experience

Minimum Education: Graduate of a medical assistant program

Work Experience: Previous experience in medical practice is preferred

Required License/ Certification/Registration: Basic Life Support Certification

*Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred*

Skills:

+ Communication Excellence

+ Knowledge and ability to work in accordance with accepted clinical standards

+ Ability to work tactfully and effectively with patients, family members, other employees and physicians.

+ Administering medications to include injections

+ Collecting lab samples

+ Wound care

+ Word Processing / Computer

+ Strong customer service

+ Multi-tasking

+ Time Management

+ Organization

+ Attention to Detail

+ Professionalism / Positive Attitude

+ Quality Focus

+ Adaptability