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EMERGENCY PATIENT TRANSFER COORDINATOR (NON-MEGAFLEX)

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EMERGENCY PATIENT TRANSFER COORDINATOR (NON-MEGAFLEX)

Salary

$66,731.04 - $89,930.16 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

Y5624D

Department

HEALTH SERVICES

Opening Date

03/27/2024

+ Description

+ Benefits

+ Questions

Position/Program Information

EXAM NUMBER

Y5624D

TYPE OF RECRUITMENT

Open Competitive Job Opportunity

FILING DATES

March 28, 2024 , at 8:00 A.M., (PT)

Until the needs of the services are met and is subject to closure without prior notice

NO WITHHOLDS WILL NOT BE ACCEPTED FOR THIS EXAMINATION

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:

To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION:

Coordinates the transfer of emergency patients to the most suitable County or non-County hospital.

CLASSIFICATION STANDARDS :

Positions allocable to this class work in the Medical Alert Center under the technical guidance of a Senior Emergency Patient Transfer Coordinator. These positions are characterized chiefly by their responsibility for acting in an emergency to expedite the movement of critical patients to suitable hospitals. Persons in this class receive telephoned requests from community hospitals for the transfer of emergency patients to a County or non-County hospital, evaluate the information and reported physical condition of the patients, determine which qualified facilities can receive the patients, may arrange for transportation, and coordinate the patients' transfer.

Essential Job Functions

Informs personnel of the referring hospital and the receiving hospital regarding arrangements made time plan and name of physicians, nurses or counterparts at opposite point.

Performs data entry and utilizes computer to log calls, record information and decide if requests should be handled as routine, urgent, stat or critical.

Receives telephone calls from community hospital requesting transfer of emergency or acute care patients to County or non-County hospitals.

Evaluates patient's physical condition, medical needs, age, resources and location to decide on suitable placement.

In case of major emergency or disaster, assists in deploying ambulance, triage teams and equipment; alerting area hospitals; and coordination the transport of victims.

Arranges for transport by helicopter if warranted and for connecting ambulance services.

Determines availability of bed in nearest County hospital capable of providing specialized care and confirms admission of patient or if unable to arrange for transfer to a County or non-County hospital, continues search until agreement is reached with other suitable hospital able to receive patient.

Assists in determining appropriate mode of transportation and, if appropriate, arranges with Central Dispatch Office for properly equipped and staffed vehicle to transfer patient.

Performs the patient’s verification of medical insurance.

Requirements

SELECTION REQUIREMENTS:

Successful completion of at least one of the following programs/courses followed by two years of providing care to emergency or critical patients as a:

1) Registered Nurse, 2) Licensed Vocational Nurse, or 3) Military Corpsman, or 4) Paramedic.

LICENSE :

To compete in this examination process, applicants must have a valid State licensure as a Registered Nurse*, Licensed Vocational Nurse** or Paramedic*** -OR- have Military Corpsman experience, with a valid California Emergency Medical Technician (EMT) certificate at time of applying.

Certificate/License Information:

Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. In order to qualify you must include a legible photocopy of your certificate/license to your application at the time of filing or within seven (7) calendar days of filing online or your application will be rejected.

Required license(s) and/or certification(s) must be active and unrestricted, or your application will NOT be accepted.

License and Certification Information

*To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing -OR- have a license to practice as a Registered Nurse issued by a State Government Board of Registered Nursing, within the United States of America.

**To compete in this examination process, applicants must have a license to practice as a Vocational Nurse issued by the State of California Department of Consumer Affairs, Board of Vocational Nursing -OR- have a license to practice as a Vocational Nurse issued by a State Government Board of Vocational Nursing, within the United States of America.

***To compete in this examination process, applicants must have a license to practice as a Paramedic issued by the State of California.

PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:

DESIRABLE QUALIFICATIONS:

Additional credit will be given to applicants that possess the following:

+ Additional experience beyond the Selection Requirement.

SPECIAL REQUIREMENT INFORMATION:

ALL APPLICANTS MUST MEET THE REQUIREMENTS AT THE TIME OF FILING IN ORDER TO BE CONSIDERED FOR THIS EXAMINATION.

Additional Information

EXAMINATION CONTENT:

This examination will consist of an evaluation of education and experience based upon application information and supplemental questionnaire weighted at 100%.

Candidates must achieve a passing score of 70% higher on this examination in order to be added to the eligible register for this examination.

ELIGIBILITY INFORMATION:

Applications will be processed on an"as-received"basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION

VACANCY INFORMATION:

The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur.

AVAILABLE SHIFT :

Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted.

Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.

This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.

Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted.

NOTE: If you are unable to attach required documents during application submission, you must email the documents to Yolanda Ramos at [email protected] seven (7) calendar days of filing your application online. Please include your name, the exam title, and the exam number.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

For the foreseeable future, all notices will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add [email protected] well as [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile box, which saves a copy of all emailed notices.

IMPORTANT NOTES :

+ All information and documents provided by applicants is subject to verification.

+ We may reject your application at any time during the examination and hiring process, including after appointment has been made.

+ Falsification of any information may result indisqualification orrescission of appointment.

+ UtilizingVERBIAGEfrom Class Specification and/or Selection Requirements serving as your description of dutiesWILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as"See Résumé" orreferencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will berejected.

+ Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the position.Please do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.If your application is incomplete, it will be rejected.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:

All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Anti-Racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:

Yolanda Ramos, Exam Analyst

[email protected]

(213) 288-7000

ADA COORDINATOR PHONE: (323) 914-7111

TELETYPE PHONE: (800) 899-4099

CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Revised January 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

This Supplemental Questionnaire (SQ) is to be completed by all applicants for this examination. The information you provide on your application and on this Supplemental Questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Please read each question carefully and be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application under the Work Experience section, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response, therefore, using such statements will also result in your application being rejected as INCOMPLETE. You certify that the information provided is accurate, and you are aware that the information on the application, attachments, and Supplemental Questionnaire is subject to verification at any time during the examination and hiring process. You also understand that any false statements may result in disqualification or dismissal. I understand the above information and instructions.

+ Yes

+ No

02

Do you possess a license as a 1) Registered Nurse 2) Licensed Vocational Nurse or 3) Paramedic license?

+ Yes

+ No

03

If you answered yes to question 2, include the following information: 1) Title of the license/certificate 2) Number 3) Date Issued 4) Date of expiration 5) Name of the issuing agency as specified in the Selection Requirements Note: Please attach a legible photocopy of the license/certificate to your application at the time of filing. The required License/Certificate MUST be current and unrestricted. If not applicable, enter N/A.

04

Please describe your experience providing care to emergency or critical patients. Please include the following information as reflected on your application: Name and Address of Employer: Position Title Held: Name and Contact Information of Supervisor: Date(s) related to the above experience: Date From (MM/DD/YYYY), – Date To (MM/DD/YYYY) Hours Worked per Week: Description of Experience: If you have no experience in an area of responsibility, indicate "N/A." Failure to provide ALL the requested information above may result in disqualification of your application. REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

05

Please describe your Military Corpsman experience. Please include the following information as reflected on your application: Name and Address of Employer: Position Title Held: Name and Contact Information of Supervisor: Date(s) related to the above experience: Date From (MM/DD/YYYY), – Date To (MM/DD/YYYY) Hours Worked per Week: Description of Experience: If you have no experience in an area of responsibility, indicate "N/A." Failure to provide ALL the requested information above may result in disqualification of your application. REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience.

06

Many important notifications including result notices and letters of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add [email protected] and [email protected] to your email address book and to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration, re-scheduling, or extension of appeal rights period.

+ I UNDERSTAND THE ABOVE INFORMATION

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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