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Client Associate

General Information

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City

New Braunfels, San Antonio

State/Province

Texas

Country

United States

Department

INSIDE SALES (TELESALES)

Date

Friday, May 9, 2025

Working time

Full-time

Ref#

20035725

Job Level

Individual Contributor

Job Type

Experienced

Job Field

INSIDE SALES (TELESALES)

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

45,000

Annual Base Salary Maximum

50,000

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Overview:

Join our innovative and forward-thinking team in the IT solutions industry as a Client Associate. Your primary mission will be to engage with existing Xerox and non-Xerox clients, promoting our IT Solutions offerings. As a Client Associate, you'll be engaging with clients across various regions. Your mission is to drive competitive sales growth and account retention in your assigned territory. In this quota-bearing role, you'll have the opportunity to expand and nurture client accounts, creating incremental business opportunities that make a significant impact.

What you will do:

Revenue Growth and Client Satisfaction

+ **_Achieve Sales Excellence:_** Consistently surpass sales revenue and gross profit targets.

+ **_Client Expansion:_** Nurture and expand existing client accounts while actively seeking new revenue-generating opportunities.

+ **_Client-Centric Focus:_** Develop a deep understanding of client requirements and operations, ensuring our IT solutions align perfectly with their needs. Exceed Xerox Customer Satisfaction goals by swiftly addressing and harmonizing client issues with the right internal resources.

Sales Leadership and Team Development

+ **_Strategic Account Leadership:_** Execute and lead innovative account strategies, ensuring retention, growth, and overall account success.

+ **_Continuous Learning and Innovation Leadership:_** Stay abreast of industry trends and developments to ensure that our sales efforts consistently provide exceptional value to our clients, in alignment with Xerox's latest advancements. Lead the way linking new services, solutions, and Xerox innovations to client business objectives.

Data-Driven Decision Making

+ **_Reporting Proficiency:_** Provide monthly forecasts and detailed account-related reporting for the Sales Manager and Account Teams. Maintain real-time updates of all sales-related activities in the CRM system with 100% accuracy.

Collaboration and Performance Management

+ **_Contract Command:_** Collaborate with cross-functional teams to expertly manage contracts, igniting account revenue growth.

+ **_Sales Process Excellence and Expertise:_** Lead the way linking new services, solutions, and Xerox innovations to client business objectives.

What you need to succeed:

+ **Education and Experience**

+ Post-secondary degree or equivalent experience preferred, with a commitment to ongoing learning and contributing to clients' digital transformation journeys.

+ 2-5 years of experience in B2B sales, consistently achieving and exceeding targets while demonstrating enterprise-level acumen.

+ Sales Leadership and Business Acumen

+ Personal drive, internal motivation, and the ability to approach challenges with confidence, attention to detail, and resilience under pressure, ensuring high achievement and continuous success.

+ **Communication and Relationship Building**

+ Excellent verbal and written communication, negotiation, and presentation capabilities for engaging with clients and colleagues at all levels.

+ Strong stakeholder collaboration, leveraging assertiveness, persistence, keen listening skills, and exceptional customer engagement to build lasting client relationships.

+ **Innovative Thinking and Technical Expertise**

+ Proficient in Microsoft Office, CRM systems, and data analysis to support strategic decision-making and effective sales execution.

+ **Organizational and Planning Skills**

+ Ability to approach challenges with confidence, attention to detail, and resilience under pressure, ensuring high achievement and continuous success.

+ **Industry Knowledge**

+ Demonstrated enterprise-level acumen with a deep understanding of B2B sales strategies and client needs.

Benefits we offer:

At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards. Here's what we have in store for you:

+ **_Competitive Salary & Commission Structure_** - Enjoy a total rewards package that includes base pay aligned with market standards and performance-based incentives.

+ **_Comprehensive Health & Wellness_** - Access to medical, dental, and vision plans, with additional support through the Employee Assistance Program (EAP), mental health resources, and wellness discounts

+ **_Retirement Readiness_** - Plan for your future with our 401(k) plan, which includes a 50% match on contributions up to 6% of eligible pay, with immediate vesting.

+ **_Flexible Time Off & Paid Parental Leave_** - Generous paid vacation and holidays, with the option to purchase additional vacation time. Plus, up to 12 weeks of fully paid parental leave to support growing families

+ **_Professional Growth & Belonging_** - Take part in our inclusive workplace culture with access to Employee Resource Groups (ERGs), ongoing career development programs, and the MEET leadership model that supports your evolution as a leader

Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact.

With Our Technology, Build Your Future at Xerox. Apply Now!

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.