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School Quality and Support Operations Associate

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School Quality and Support Operations Associate

Salary

$60,000.00 - $65,000.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

00730-PlanSpecIII-SQS-0425

Department

Department of Education

Division

School Quality & Support

Opening Date

05/09/2025

Closing Date

5/19/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Downtown/Denver Metro/Eligible for a hybrid (office/remote) work environment.***

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

[email protected]

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is only open to current Residents of Colorado.

Incumbent will be required to complete work for CDE within Colorado.

This announcement may be used to fill multiple positions.

Colorado Department of Education – What We Do

The Colorado Department of Education (CDE) provides leadership, resources, support, and accountability to the state's 178 school districts, 1,888 schools, over 53,000 teachers, and over 3,200 administrators to help them build capacity to meet the needs of the state's approximately 905,000 public school students. In addition, CDE provides structural and administrative support to the Colorado School for the Deaf and the Blind and the Charter School Institute.

As the administrative arm of the State Board of Education (https://www.cde.state.co.us/cdeboard) , CDE is responsible for implementing state and federal education laws, disbursing state and federal funds, holding schools and districts accountable for performance, licensing all educators, and providing public transparency of performance and financial data.

CDE is a values-based agency that serves students, parents, and the general public by protecting public trust through ensuring adherence to laws, strong stewardship of public funds, and accountability for student performance.

CDE strives to incorporate five core values that we uphold in our work internally and externally. If you come to CDE, be prepared to incorporate Integrity, Equity, Accountability, Trust, and commitment to Service in what you do.

Why Work For CDE

The work we do is rewarding and impacts the students, families, educators, and communities across Colorado. Our leadership also promotes a culture that puts families and self-care as a priority. Along with meaningful work and an environment that puts employees first, the state also offers rich benefits that intend to make us an Employer of Choice!

The following is a summary of the benefits we offer:

+ Flexible work schedules and flexible workplace options that may include flexible working hours, working from home, working in the office, and/or a hybrid working environment.

+ Premier medical, dental, vision, and dependent life insurance options. All with a generous employer contribution keeping employee costs as low as possible.

+ Employer paid short-term disability and life insurance

+ Up to 160 hours of Paid Family Medical Leave (PFML)

+ 11 paid holidays per year

+ Competitive vacation and sick leave accruals

+ Retirement through the Public Employees Retirement Association (PERA)www.copera.org

+ Employer paid RTD Eco Pass (certain restrictions may apply)

+ Paid professional development opportunities

Please be aware that this is an annually renewed funded grant position. However, if the funding for the position is eliminated, please be aware that you are required to sign a waiver of retention rights.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis.

Description of Job

Are you a versatile team player and an organizational guru? As our new School Quality and Support Operations Associate, you will be the one who keeps our systems on track to support school and district leaders across the state. You will use your creativity and innovation to develop systems, support complex events, and collaborate across teams to support CDE's ambitious goals.

Work Environment:

+ This position is Full-time, is Hybrid (Remote/Home Office w/ the requirement to report to Work location per business needs).

+ Office hours are typically Mon-Fri, 8 am-5 pm

+ Extended hours during the evening or the weekend may be required by business needs

+ 20% Travel required to non-CDE locations in the Denver metro area.

+ Expected to come in at least once a week into the office, in a CDE building.

+ Required to report to the work locationper business needs

+ Essential Functions (ADAAA)

+ LIGHT/Office environment:

+ Required to sit, view a computer screen, and utilize a keyboard and mouse for extended periods of time

+ May be required to lift and move up to 10 lbs of force frequently or 20 lbs occasionally

+ Required lifting, bending, stooping, pushing, walking, etc.

+ Light work usually requires walking or standing to a significant degree

+ DL Required: Required to use a personal vehicle or safely operate a motor vehicle (OR State of Colorado Fleet motor vehicle/Colorado DL required) to complete travel requirements. (For positions with extensive travel that cannot be completed by public transportation or Lift/Uber--this is a terminable condition of employment)

Application Timeline:

+ The first round of interviews will most likely occur between May 22, 2025, and May 30, 2025, and candidates will need to be available for in-person final interviews during the week of June 16th, 2025.

+ Anticipated start date is July 1st but can be flexible

Position Summary:

This position will serve as primary administrative program support for the Assistant Commissioner of School Quality and Support, the Field Services Support Team and the Schools of Choice Team. The operations associate will perform all aspects of administrative support and support cross-unit event planning and execution. It is a priority for the School Quality and Support team to create a welcoming workplace culture that's enjoyable to be a part of. The team's philosophy of celebrating each other's successes and supporting teammates in need has created a close-knit, goal-driven culture. We are looking for a candidate that shares this philosophy and wants to be a crucial part of the work to support our school and district leaders across the state.

The final salary is anticipated to fall within the posted salary range, however could be higher or lower depending on the knowledge, skills, abilities, and other qualifications of the preferred candidate while considering internal equity.

Major Duties and Responsibilities:

Administrative Program Support

+ This duty includes the following ongoing administrative program support activities for the School Quality and Support Division including the Field Support and Services (FSS) Unit and the Schools of Choice unit

+ Attending and taking notes at School Quality and Support meetings and other unit meetings as applicable.

+ Tracking, managing, and processing forms, including but not limited to timesheets, official function forms (event approval forms), accounting/purchasing forms, contracted services, travel reimbursement, including overnight waivers and out-of-state travel forms.

+ Providing meeting schedule support (coordinating calendars and setting up in person or virtual room location) for the Assistant Commissioner and division offices.

+ Designing and managing SmartSheets, spreadsheets, and tools. The position needs to understand all available tools (e.g., Excel, Google Suite (including Google Sheets and Docs), Survey Monkey, Syncplicity, DocuSign, SmartSheets, Salesforce, Outlook).

+ Coordinating with Accounting, Human Resources, and Information Management System teams on behalf of the units, including supporting the onboarding of new team members, tracking and communicating. internal policy changes, and providing technical assistance.

+ Communicating monthly/ quarterly to the rest of the division with updates on School Quality and Support, Field Services Support and Schools of Choice.

+ Maintaining up-to-date files, including setting and enforcing file-saving best practices.

+ Answering general emails and phone calls for the FSS unit.

+ Setting and following protocols for website and web resource updates, uploads, and modifications. This will require updating the unit's website and acting as a web content coordinator.

+ Preparing documents for unit usage, including creating, word processing, copying, reviewing, editing, and designing.

+ Coordinating supplies and purchases, including ordering, receiving, and distributing.

+ Other duties as assigned.

Event Planning and Management

+ This duty includes the following ongoing event planning and management activities for the School Quality and Support (SQS) and Field Support and Services (FSS) Unit:

+ Regularly meet with team members in the SQS and FSS Unit to assist in planning upcoming events and determining logistical requirements, including budget, venue (audio/visual, room setup), stakeholder communication, catering services, external presenters, and printed and online materials.

+ Venues

+ Find meeting venues that meet logistical requirements (audio/visual, room setup) and budgetary constraints.

+ Secure contracts for meeting venues in accordance with state purchasing requirements.

+ Be the event day-of contact with venue staff to ensure all needs are met for attendees.

+ Stakeholder Communication

+ Assist with external communications, including inviting attendees from a set mailing list, responding to questions about upcoming events, and other communication as required.

+ Communicate logistics internally with all relevant team members.

+ Catering Services

+ Find catering services that meet logistical requirements, budgetary constraints, and the dietary needs of event participants.

+ Secure contracts for catering services in accordance with state purchasing requirements.

+ Be the event day-of contact with catering service staff to ensure all needs are met for attendees.

+ External Presenters

+ Secure contracts for external presenters in accordance with state purchasing requirements.

+ Communicate with external presenters to ensure all needs are met, including but not limited to travel, materials, sharing registration lists, and day-of coordination.

+ Printed and Online Materials

+ Coordinate with external printing services (if necessary).

+ Manage the printing of materials including event handouts, name tags, table tents, and more.

+ Assist in the management of an online database of event materials.

+ Coordinating internal paperwork and checklists for budget approval for events approval.

+ Maintain and develop yearly budget projections for events.

+ Providing on-site support on the day of the event, as needed and by priority.

+ Other duties as assigned.

Project Coordination

+ Coordinate key projects for the School Quality and Support team including:

+ Utilizing a template to create and maintain project plans.

+ Coordination of cross-team activities.

+ Coordinate key projects under FSS, including:

+ Assisting with yearly collections for Safe Schools Assurances and Four Day Week Applications.

+ Providing support and coordination for all Statutorily required meetings, groups, boards, etc.

+ Other duties as assigned.

Budget Tracking

+ Position will be responsible for creating and maintaining an annual budget tracking tool to ensure all units are able to view and track budget expenditures related to event coordination.

+ Includes verifying funding sources, dollar amounts, and tracking invoices. Will require the ability to determine when to alert the executive director and/or team leads when there are budget discrepancies or pending shortfalls.

+ Review all submitted invoices on the contract against the statement of work for accuracy. Follow up with vendors who have not submitted all invoices before the end of the fiscal year, and determine final payment; communicate to accounting and purchasing.

+ Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUMEDUCATION ANDEXPERIENCE REQUIREMENTS:

+ Six (6) years of full-time experience in Project Management, Classroom K-12 Education, or related non-profit work or another field related to the duties of the work assignment.

+ Graduation from an accredited college or university with aBachelor's degreewill substitute for Four (4) yearsof the required experience.But not the specific experience listed below.

+ Two (2) yearsin leadership work, such as the instructional leadership team, school leadership team, department chair, teacher leader, fundraising, or school-related events.

_______________________________________________________________________________________________________________

QUALIFICATIONS AND CONDITIONS:

+ Strong interpersonal skills

+ Strong organizational and planning skills

+ Strong written and verbal communication skills

+ Strong attention to detail (proofing work, spelling, grammar, formatting, etc.)

+ Demonstrated ability to effectively balance quality of work and productivity expectations

+ Demonstrated ability to effectively collaborate with internal and external customers (e.g. school districts, other CDE units)

+ Demonstrated ability to prioritize and organize work to accommodate and meet the changing needs of the department and meet deadlines

+ Demonstrated ability to take initiative and exhibit a proactive approach to work

+ Demonstrated ability to identify problems and recommend solutions prior to the standard being jeopardized

+ Demonstrated ability to manage complex events.

+ Demonstrated ability to use electronic platforms effectively (Zoom, Google)

+ Demonstrated ability to work independently, as well as, on a team

+ Ability and willingness to travel to complete required travel/commuting of the position

+ Demonstrated ability to work independently, as well as, on a team

Conditions of Employment (Required):

+ Must be willing and able to submit to the pre-screening process and pass a background check.

+ Ability and willingness to travel to complete required travel/commuting of the position

+ Expected to come in at least once a week into the office, in a CDE building.

+ Work extended schedule per business needs

+ Report to work location per business needs

+ Must be able to drive a personal vehicle or operate a State of Colorado Fleet Motor to help transport work materials back and forth.

+ Valid Driver's License Required: Required to use a personal vehicle or safely operate a motor vehicle to complete travel requirements

+ Valid Colorado Driver's License Required: May be required to safely operate a State of Colorado Fleet Motor vehicle to complete travel requirements

+ Please be aware that this is an annually renewed funded grant position. However, if the funding for the position is eliminated, please be aware that you are required to sign a waiver of retention rights.

+ Ability and willingness to independently determine, obtain means, and complete required travel (20% Travel required to non-CDE locations in the Denver metro area).

Supplemental Information

Complete Applications must include :

+ Completed Online Application: Required - Submitted through our ATS (https://www.governmentjobs.com/careers/Colorado) .

+ Cover Letter: Required -(attached as a separate document)

+ Resume: Required - (attached as a separate document)

+ Transcript: Required if using education to meet MQs - Attached to the online application and meeting requirements as described under "College Transcripts".

College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.

Failure to submit a complete applicationas defined above by the announcement close will result in your application being removed from consideration.

** Resumes and Cover Letters WILL NOT be reviewed for minimum qualification screening.

FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time-sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam-filtered email.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: https://spb.colorado.gov/. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Equity, Diversity, and Inclusion (EDI) and Equal Employment Opportunity

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, a medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Education is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries [email protected].

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Resumes and cover letters must be uploaded as an attachment to your online application.Resumes, Cover Letters, or other required documentation will not be accepted after the closing date and time of the announcement. Have you uploaded and attached your resume, cover letter, and other required documentation to this application?

+ Yes

+ No

02

Please indicate your understanding that failure to submit all items listed under "Complete Applications" at the time of application may remove your application from consideration.If have not uploaded the required items, you can go back now and upload those documents before submission of this application.

+ Yes

+ No

03

If you are using substitutions to meet the minimum qualifications for the position, select which option applies to you.

+ Using additional education to substitute for the required experience.

+ Using additional relevant experience to substitute for the education requirement.

+ Not using substitutions.

04

Are you using substitutions to meet the minimum qualifications for the position?

+ Yes

+ No

05

In an effort to encourage equity and diversity and meet legal requirements in hiring, items with personally identifiable information will not be released to Hiring Managers until the interview stage. Application work history must demonstrate that you meet minimum qualifications and detail any experience relevant to the position. Please indicate your understanding of this requirement.

06

Minimum QualificationsYour application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that the information in your application describes experience, knowledge, skills, and abilities to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if the information isn't detailed in your application. *Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated: 30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) *

07

Please indicate your understanding that you are required to use a personal vehicle or safely operate a motor vehicle (OR State of Colorado Fleet motor vehicle/Colorado DL required) to complete travel requirements

+ Yes

+ No

08

If you are a current or previous State of Colorado employee (including public Institutions of higher education), please provide your Employee Identification Number (EID) in order to verify your current or previous employment. If you indicated that you are a current State of Colorado employee, please list all State of Colorado Departments or institutions of Higher Education for which you have worked for and your Employee ID (if known): Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If not applicable, please state "N/A".

09

The Colorado Constitution requires that applicants for State of Colorado Classified positions be Colorado residents at the time the application is submitted. Are you a current resident of the State of Colorado who can provide proof of Colorado residency?

10

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. If this does not apply to you, please put "N/A".

11

The salary range listed is the department's good faith range expected to be offered. Are you willing to accept an offer in the range listed in this announcement?

+ Yes.

+ Maybe. I believe my knowledge and skills encompass all of the minimum qualifications, the preferred qualifications, and special requirements of the position. I have detailed this in the work experience section of the application.

12

If you are a veteran eligible for Veteran Preference Points, a copy of your DD-214 is required to be submitted as an attachment to your online application.If you have not attached a copy of your DD214 to your application, you may go back and do so now.Have you attached a copy of your DD-214 to this application?

+ N/A - I am not a veteran.

+ Yes - I attached a copy of my DD-214 to this application.

+ No - I am a veteran, but I do not qualify for veterans' preference.

13

This position iseligible for a Hybrid flex work place; the incumbent isrequired to maintain a home office within Colorado and report to the office as neededto complete the job duties of this position. Please indicate your understanding and acceptance of this requirement.

14

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt upload (attach) it.

+ Yes

+ No

Required Question

Employer

State of Colorado

Address

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Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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