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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**Job** : Medical Receptionist

**Hours** : Full Time, 8:00AM-5:00PM Monday-Friday

**Location** : Plainsboro, NJ - Medical Arts Pavilion (5 Plainsboro Road Plainsboro, NJ)

**Department** : PMPH OBGYN - Plainsboro

_*Although this role is based out of the Plainsboro office, a staffing need may occasionally arise at one of the other locations - Forrestal, Robbinsville, Hillsborough, Pennington and Monroe. This position requires flexibility to travel to those locations as needed._

* **This position is looking for someone who can start after July 1st**

*$500 sign-on bonus for external hires!

**Summary** :

+ The Medical Receptionist performs a variety of tasks within a medical office. They often are the person that sets the tone for a patient's experience and care

+ The Medical Receptionist is responsible for scheduling patient appointments, verifying insurance information and demographics, collecting co-pay at time of service

+ The Medical Receptionist also does administrative tasks such as processing referrals and pre-certification of procedures for a multi-specialty physician outpatient practice located in a hospital environment.

**Responsibilities** :

+ Greet incoming patients, noting their arrival time in the scheduling system.

+ Confirm patient demographic information by providing form and HIPAA privacy notice to patient for completion.

+ Instruct patients in proper method to complete new patient information forms, obtain insurance information to help set up their medical record

+ File demographic/HIPAA information in medical record and make copies of new insurance cards or demographic information

+ Collect appropriate co-payments for managed care members, post payment and issue receipt

+ Collect referrals for patients when appropriate

+ Answer assigned telephone lines appropriately and promptly, transferring to correct parties when necessary

+ Take messages off assigned voice mail lines, returning calls promptly and following through with requests.

+ Confirm appointments for next day, reminding them to bring referrals/records

+ Coordinate procedure scheduling for additional testing, as ordered by physician

+ Pull medical records when required for patient care or requests. Obtain necessary signed release from patient.

+ Scan medical records and correspondence as needed

+ Maintain knowledge of managed care and third party billing requirements relative to front desk processes, including insurance verification, co-payments and referrals

+ Maintain standards of confidentiality and participate in unit compliance.

Education/Equivalent Experience:

+ H.S. Diploma/GED (Required)

+ Two years of medical receptionist/front desk experience, to include knowledge of medical terminology/abbreviations and physician office operations (Required)

Preferred experience:

+ Associate of Arts or Science

+ Associates degree or coding certification preferred

+ Previous experience working in an OB/GYN office

Why Choose Penn Medicine?

+ Endless opportunities for Career Growth

+ Penn Medicine believes in its' people - the organization can only be successful with our valued employees

+ Eligible for Medical/Dental/Prescription/Life Insurance the 1st of the month following your hire date

+ Prepaid Tuition Assistance

+ Access to over 1300 courses to provide professional and personal growth

+ Access to Penn Medicine's Wellfocused Program to support emotional and physical wellness

+ Access to hundreds of employee discounts

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 268594