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Operating Director

for Memphis, TN

Operating Director

Full-Time

Memphis, TN

Job Summary

Cornerstone Caregiving, the largest privately owned in-home care company, has achieved remarkable growth in recent years. Our commitment is to empower seniors with the choice to age comfortably and with dignity in their own homes. As we advance our mission and expand nationwide, we are searching for an exceptional Operating Director to lead this branch’s growth. Supported by our homebase and a network of Operating Directors, you will play a pivotal role in driving our vision forward.

Benefits

Compensation

Competitive starting salary to establish, grow, and improve this office

Profit Sharing

In addition to a competitive salary, earn a 20% quarterly cash profit share and grow with your office’s growth

Career Development

Receive initial corporate training & ongoing corporate support while you develop professionally

Benefits

Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary & profit sharing

Perks

On the ground, utilize a company-provided car, paid gas, and cell phone stipend

Unlimited PTO

With approval from corporate, enjoy time off to recharge & renew as needed

Responsibilities and Duties

+ As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.

+ Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.

+ Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).

+ Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.

+ In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction.

+ Financial Management: Oversee office budget that is reflected in profit and loss statements.

+ Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, and setting the tone of your team morale.

Qualifications and Skills

+ A proven leader with previous experience managing a team

+ Success with meeting sales and business development goals

+ Ability to work autonomously in a fast-paced environment

+ Entrepreneurial mindset

+ Experience with direct recruitment, hiring and oversight of staff

+ Strong interpersonal and communication skills

Desired Attributes

+ Wants to leave behind the typical structured, 8-5 desk job

+ Is willing to bet on themselves and be financially rewarded for it

+ Enjoys problem solving within a fast-paced environment

+ Wants an autonomous position with support as needed

+ Has grit, resilience, and loves a challenge