• Hospitality Leader - Assistant General Manager…

    Lafrance Hospitality (Mansfield, MA)


    Join the team at the Fairfield Inn & Suites in Mansfield, MA as our Assistant General Manager and take the next exciting step in your Hospitality career!

     

    Working with us at the Fairfield Inn & Suites will not only further develop your skills, but also provide you with a supportive work environment and plenty of opportunities for career growth and mentorship. As a valued member of Lafrance Hospitality, you'll enjoy comprehensive benefits. Plus, as part of the Marriott team, you'll have access to incredible hotel discounts, both within our portfolio and company wide.

     

    In this role, you will work closely with our experienced General Manager to ensure smooth operations of the property. You'll have the chance to collaborate with dynamic coworkers and learn from skilled leadership.

    Responsibilities:

    + Manage all aspects of front office operations, including guest service, brand standards, room availability, cost, Take charge of day-to-day hotel operations, including controls, profitability, and systems use

    + Act as a mentor and trainer, providing ongoing coaching and evaluation to team members. Assist with scheduling and conducting employee reviews

    + Consistently monitor and actively work towards improving guest satisfaction reviews and scores in collaboration with the General Manager

    + Ensure strict adherence to Marriott and Lafrance standards for quality and service

    + Exemplify exceptional guest service by promptly addressing inquiries, requests, and concerns

    + Supervise and oversee the housekeeping and laundry department, while also directly engaging in relevant responsibilities within that area

     

    keywords: hotel manager, hotel supervisor, front desk, guest services, hotel

    Requirements

    + Prior brand hotel experience is strongly preferred. Marriott

    + We are looking for candidates with a minimum of 1-3 years of hotel Front Desk experience or prior Property Management experience.

    + This position requires someone who is detail oriented with a strong emphasis on building and maintaining guest relationships.

    + The candidate must be available to work a flexible schedule to accommodate the needs of our guests.

    + Fosse knowledge a PLUS,but not required.

     

    Benefits

     

    + Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching

    + DailyPay - Get paid any day !

    + Tuition Reimbursement

    + An Exciting Bonus Program

    + An Annual Review Program

    + Enjoy Extensive Brand Wide Hotel Room Discounts

    + Additional Company Wide Hotel Room Discount Program

    + Engage in Fun Company Events & Group Activities

    + Mentorship Opportunities Available

    + Ample Room for Growth