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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100090 HR Information Systems

Work Shift:

UR - Day (United States of America)

Range:

UR URG 114

Compensation Range:

$86,482.00 - $129,723.00

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

GENERAL PURPOSE

Processes the organization's human resource information using the most efficient and cost-effective computer systems and applications. Researches, analyzes, designs and maintains information systems in support of human resource administration and projects. Monitors HR information needs and designs new or modifies existing systems to meet changing requirements. Solves complex problems. May lead projects or project steps within a broader project or have accountability for ongoing activities or objectives. Acts as a resource for colleagues with less experience. Responsible as primary analyst for scheduling initiatives, configuration and ongoing management. This role requires a deep understanding of workforce management principles, advanced scheduling techniques and the UKG Platform. This position will also work with other UKG modules as necessary. This role requires strong analytical skills, excellent communication abilities and a commitment to delivering high quality results.

ESSENTIAL FUNCTIONS

+ Works with and leads user communities and support team members to understand and document business requirements, create functional or solution documentation, translates requirements into configurable software components and rules to solve complex business problems.

+ Completes assigned application configuration or development deliverables and leads teams in the completion and testing of their assigned deliverables.

+ Leads and participates in regular team retrospective events with a continuous improvement mindset.

+ Promotes and leads the identification, recommendation and delivery of improvement opportunities and best practices that improve the system solution, user or team productivity.

+ Provides cross-training, peer support and leads team meetings. Leads the development of Business Continuity Plans/Procedures.

+ Leads and participates in the estimation and planning of future work plans. Leads coordination of communications to the user community which document and enhance business processes and provide supporting documentation.

+ Develops, reviews and approves procedures used to maintain applications, system documents and programs.

+ Works independently to provide business analysis and support services for non-production and production environments, including requirements analysis, configuration, testing and implementation.

+ Answers end user requests for support, including troubleshooting, break/fix support, researching and solving problems, and serves as a final escalation point on complex issues. Provides on call support after hours as defined by the application support requirements.

+ Provides direction to technical and functional personnel. Handles escalations or more complex or interdisiplinary requests for support services, including validation of system fixes, enhancements, interfaces, reports, configurations, upgrades, regulatory updates and implementation of new modules and features. Maintain data integrity by creating and executing queries, reports and/or SQL, analyzing data and identifying system improvements.

+ Leads and participates in user community events to promote and communicate project goals, timeframe and high-level changes and conduct training.

+ Leads and participates in smaller systems projects or enhancements, ensuring delivery upon assigned tasks in alignment with project plans and estimates.

+ Prepares project plans and budgets for clients based upon scope of the initiative, as requested.

+ Maintains a deep and broad knowledge of the assigned functional area, University policies and procedures, related industry standards, best practices, regulations, changes in relevant federal and state laws, issues and developments, and related technologies.

+ Grows knowledge beyond functional area of responsibility into related areas business and systems.

+ Participates in and may lead external function specific communities of practice, gaining and sharing functional knowledge.

Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

+ Bachelor’s Degreee

+ 4 years of relevant experience required

+ Equivalent combination of education and experience required

+ Experience in higher education field, medical, technical or healthcare setting preferred

+ Experience with project management methodologies, including Agile, from planning through implementation preferred

+ Experience in UKG / Workday or other Workforce Management systems required

KNOWLEDGE, SKILLS AND ABILITIES

+ Strong attention to detail required

+ Strong communication skills; strong organizational and follow-up skills; ability to independently prioritize work required

+ Ability to provide after-hours on-call support required

+ Familiarity with Meaningful Use (ARRA) as well as HIPAA, JCAHO and other regulations required

+ Skilled in using Microsoft software, specifically Office related collaboration tools required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.