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Details

**Open Date** 05/09/2025

**Requisition Number** PRN41872B

**Job Title** Coordinator, Administrative Program

**Working Title** Degree Audit Analyst

**Job Grade** D

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday – Friday, 8:00 – 5:00

**VP Area** Academic Affairs

**Department** 00296 - Registrar's Office

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $49,000 - $55,000

**Close Date** 06/09/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

This role includes multifaceted roles that involves programming and maintaining degree requirements, evaluating graduation eligibility, certifying degrees, and ensuring NCAA academic eligibility for student-athletes. The incumbent must provide exceptional customer service, collaborate across campus, and uphold academic integrity.

Responsibilities

Customer Service and Support:

+ Provide prompt, reliable, and friendly service to students and advisors.

+ Assist with graduation applications, evaluation, certification processes, and best practices for using the degree audit system.

+ Support students and constituents via phone, email, and in-person inquiries

Degree Requirements and Audits:

+ Understand and apply degree requirements and rules.

+ Research, interpret, and apply university, state, and accreditation policies.

+ Configure, test, and maintain curriculum/program requirements in the degree audit software.

+ Evaluate degree audits and student records to verify progress toward degree completion and certify degrees earned.

NCAA Academic Eligibility Certification:

+ Certify eligibility for student-athletes for NCAA athletics.

+ Monitor student-athletes’ degree progress.

+ Collaborate with Athletic Department personnel to communicate eligibility for practice and competition.

+ Attend NCAA rules meetings to stay updated on rule changes and eligibility standards.

+ Generate and validate complex reports required by the NCAA ( APR , GSR , etc.)

Training and Outreach:

+ Support outreach efforts to increase utilization of degree audit and planning products.

+ Assist with training the campus community on products, policies, and procedures.

+ Update and distribute training materials and provide live training as needed.

Data Management and Reporting:

+ Report on software efficiency, resolve issues, recommend system updates and ensure data systems are accurate.

Collaboration and Relationship Building:

+ Develop and maintain positive working relationships with campus partners and constituents (including but not limited to students, deans, faculty, advisors, Athletic Department staff, etc.)

_Collective Duties:_

Project Management:

+ Manage simultaneous projects in a fast-paced environment.

+ Monitor workflow and provide recommendations to ensure timely completion of tasks.

Compliance and Privacy:

+ Abide by FERPA policies.

+ Maintain an open feedback loop with other Office of the Registrar managers and team leads.

+ Seek new technologies/processes for continual improvement of services.

Backup Coverage and Representation:

+ Provide backup coverage for office services as needed.

+ Act as the University’s representative when contacting other departments, outside organizations, and attending professional development training.

Other Duties:

+ Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience

Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Department Specific Qualifications

+ Proficiency in data systems and software related to degree audits and certification.

+ Attention to detail and ability to interpret complex policies and regulations.

+ Strong understanding of degree requirements and NCAA bylaws.

+ Excellent customer service and communication skills.

+ Ability to manage multiple projects and work collaboratively.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.