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Sr. Manager, Practice Integrations – Navista

Position Summary:

Operations leader responsible to lead new practice integrations for Navista. Mobilize, organize & coordinate with practices, Navista & Cardinal Health teams, and vendor partners to optimally leverage resources, technology, and capabilities to successfully integrate and onboard practices. Has primary responsibility for successful implementation, onboarding and post implementation operations support for practices joining Navista. Provides strategic direction and effectively oversees management of day-to-day execution tactics as it relates to all practice due diligence, integration and onboarding needs including clinical, administrative, compliance and technology. May directly manage execution of certain workstreams while having oversight of the entire integration & onboarding effort.

The Sr. Manager of Practice Integrations will be a seasoned operations leader with proven experience in community oncology, including interacting with physicians and clinicians. This leader will be customer-centric with a strong bias for execution. This leader serves as an advisor to practice and Navista leadership on operational improvement, including developing improved clinical and administrative processes, organizational structures, policies and procedures, service expansion and consolidation opportunities, compliance and regulatory needs, and technologies as appropriate. This role recommends organizational objectives to support financial performance and practice profitability while adhering to Navista's compliance program, including the code of ethics and business standards.

Additionally, the Sr. Manager of Practice Integrations will orchestrate go-to-market strategies for new healthcare product launches and ensure effective communication and training for various stakeholders on business capabilities and features. Effective communication skills are essential, as the Sr. Manager of Practice Integrations you will need to bridge the gap between technical teams and healthcare professionals.

The ideal candidate will possess robust technical expertise and problem-solving abilities, with a proven record in managing both teams and healthcare-related products. Experience in healthcare integration processes, regulatory compliance, and understanding of clinical workflows will be highly advantageous in this role.

Responsibilities:

Due Diligence, Integration & Onboarding

+ Serves as project leader for the due diligence, integration & onboarding of practices joining Navista.

+ Participates in all due diligence efforts including practice assessment to measure opportunities for practice financial performance, process improvement and compliance risks.

+ Develop & utilize appropriate tools to track & monitor progress, report status and communicate with practices, Navista leadership and all other stakeholders.

+ Develop process mapping, Excel, Deal Rooms & Smartsheet’s for projects

+ Provides guidance to practices regarding Navista resources to ensure smooth integration and onboarding. May provide guidance and education to internal Navista and Cardinal Health team members on practice process and operational needs.

+ Develops new relationships and serves as champion for overall business objectives as related to practice operations.

+ Ensures meeting Navista commitment to practices related to integration, onboarding, and post implementation support.

Operations Support

+ Provides operational leadership support to practices as needed.

+ May need to serve as practice interim leadership for operations.

+ Support recruitment of practice staff.

+ Provide timely feedback to Navista and practice leadership.

+ Serve as a liaison for practices on all operational needs to ensure elevated customer experience.

+ Develop streamline workflows that automate and optimize clinical and administrative workflows, reducing manual processes and increasing efficiency in healthcare delivery.

+ Ensure practice leadership has access to Navista resources and serve as a mentor for practice team members.

Leadership & Communication

+ Timely & effective communication with Navista leadership around potential conflicts to integration and/or operational success

+ Supports training and education for practice resources on new processes and Navista engagement.

+ Effectively manages practice expectations as it relates to all integration efforts.

+ Participates in the development and communication of budgetary needs for respective departments.

+ Exhibits leadership throughout the lifecycle of integration and onboarding programs and services by meeting customer expectations and Navista commitments

+ Effectively communicate with customers, key stakeholders, vendors and management on all aspects of lab services

+ Develops and maintains customers, staff, vendors and management relationships through individual contacts and group training.

This position reports to the Director, Practice Integrations for Navista

Qualifications

+ Bachelor’s degree - Preferred

+ 10+ years work experience - Preferred

+ Previous working experience in leadership roles for 7+ years in physician office services related organizations - Preferred

+ Project management and/or process improvement experience preferred.

+ Previous experience leading operations within healthcare related organization

+ Knowledge and implementation of regulatory requirements and laws that govern clinic activities.

+ Superior knowledge of principles and processes for providing customer service

+ Outstanding organizational and time management skills

+ Excellent interpersonal and leadership skills

+ Great communication and presentation skills

+ Problem-solving mindset

+ Ability to travel as needed (up to 70%)

**Anticipated Pay Range** - $121,600 - $ 173,700

**Anticipated Travel** - up to 75%

**Bonus Eligible** – Yes

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)