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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Manager, Global Mobility will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). Responsibilities include managing global vendors with a focus on streamlining processes, enhancing efficiencies and ensuring viable controls are in place. Additionally, the role involves providing comprehensive mobility, immigration and tax consultation to support CEG partners, Amex leaders and colleagues to make informed and timely decisions.

The ideal candidate must be an experienced global mobility professional who is a proven leader and a critical and creative thinker. Candidate must possess the right skills to drive integrated and innovative program designs and initiatives. This position will work closely with both internal partners and service providers to ensure that program offerings meet business objectives while delivering an exceptional experience. Must have a global mindset and strong pulse on emerging markets and practices.

Responsibilities:

+ Managing long-term vendor relationships to ensure success by setting exceptions, conducting/coordinating on-going training, developing and managing action plans, managing service level agreements/performance risk metrics, and a fostering a positive working relationship.

+ Communicating - both in oral and written terms - mobility packages, answering complex questions in simple terms, and resolving escalated issues quickly and efficiently.

+ Managing vendor personnel who have been co-sourced to American Express to oversee operations and strategic consulting.

+ Using professional concepts and leadership behaviors to resolve complex issues in creative and effective ways. Exercising judgment in selecting methods, techniques and evaluation criteria for obtaining results.

+ Fluent understanding of all HR functions, key business indicators and drivers for success. Knowledge of business, relationships and industry. Using your business acumen to build credibility.

+ Networking with key contacts within and outside of the Colleague Total Reward and Well-being Team. Is an involved participant in the decision-making process and takes proactive action.

+ Oversight for internal audit activities with vendors.

+ Auditing various parts of the process as well as vendor reports and compensation data to ensure proper controls and data accuracy.

+ Accountability with project responsibilities (may include being the lead) for new country start-ups, groups (10 employees), mergers, acquisitions, right shoring, and re-engineering mobility strategy, design, timing, and costs in coordination with vendor’s operational teams.

+ Timely synthesizing of key patterns, trends, and legislation that influences the benefits offering and providing the appropriate change management in coordination with applicable stakeholders and corporate affairs.

+ Project lead and/or participant for various benefit projects outside of mobility to define, develop, communicate, and implement.

Minimum Qualifications

+ Organized and focused individual with global mindset

+ Consultative with the ability to make decisions holistically, quickly, and decisively

+ Ability to develop detailed project plans, timelines, and presentations to support global mobility decisioning across multi-functional business groups.

+ Excellent communication & presentation skills that include the utilization of technology tools such as Excel and PowerPoint.

+ At ease with multiple systems for self-service information gathering. Ability to analyze and determine trends and patterns in data to provide recommendations to stakeholders at various levels including Executives and C-Suite

+ Clear and concise presentation skills to address key stakeholders, vendors and leadership.

+ Independent worker with minimum oversight

+ Minimum of four years in the mobility industry; preferred experience with the following countries: Argentina, Australia, Brazil, Canada, China, France, India, Italy, Mexico, Malaysia, Philippines, Singapore, United Kingdom, and United States

+ Mobility Tax- experience related to global tax principles and mobility policies

+ Mobility Immigration experience related to work authorization in partnership with legal teams and vendors.

+ Prior experience in a new country start-up for a company entity, acquisition, and divestiture

+ Ability to work flexible hours including early mornings, nights, and weekends to meet the needs of global teams and vendors

+ Minimum Bachelor's degree

Preferred Qualifications

+ Mobility, Tax, Human Resources, related certificates such as: Certified Relocation Professional, Global Mobility Specialist - Talent, Certified Professional Accountant, Global Tax Certifications, Global HR Professional

+ Experience with a publicly traded organization

+ International travel and/or living aboard experience

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

**Job:** Human Resources

**Primary Location:** US-New York-New York

**Other Locations:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25008214