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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

As a Credit Process Specialist, Commercial Banking, you will play a crucial role in ensuring the efficiency and effectiveness of the end-to-end credit process through ownership and development of the governing documents, templates and other tools that drive and define the requirements of the Commercial Banking credit process. You will work within Commercial Banking and cross-functionally to evaluate our credit process with a focus on continuous improvement, identifying opportunities to update, enhance and streamline the credit process based on observation / feedback, control testing, industry / regulatory guidance, and other factors. This role plays an important part in fostering a consistent and sustainable credit process that reinforces a strong risk management culture while ensuring we can meet the needs of our clients and other key stakeholders.

KEY ACCOUNTABILITIES:

+ Subject matter expert on Commercial Banking credit process

+ Create, update, and maintain guidelines, procedures, job aides, and other materials covering the overarching Commercial Banking credit process in coordination with the CAO Office

+ Advise on updates to similar documents owned by Commercial Banking designated specialty areas and Credit Risk Management

+ Contribute directly or provide feedback on project deliverables related to credit process (e.g., new, or updated functionality introduced within the loan origination system and other credit applications)

+ Develop and deliver communications and training content covering topics related to Commercial Banking credit process; coordinate with the Commercial Banking Training & Development Program on similar activities

+ Identify opportunities for improvement in the credit process; work with CAO Office, Frontline Tools and other stakeholders to solution and implement these fixes

+ Participate or lead in the execution of issue remediation plans covering Commercial Banking credit process in conjunction with other identified stakeholders and the CAO Office

+ Foster a strong culture around effective change management

+ Ensure Commercial Banking credit process structured to meet compliance with internal policies, regulatory requirements, and industry standards

How you'll succeed

+ **Understanding and Documenting Requirements** - Leveraging your prior experience with credit process, you will facilitate discussions with business and other stakeholders to understand their needs, gather detailed business requirements and create/update corresponding documentation. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

+ **Leading and Mentoring** – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

+ **Organization** - Oversee requests from various stakeholders and thoughtfully create and/or edit a wide variety of presentation and communication materials (e.g. key messages, communication plans, tactical deliverables, presentations etc.).

+ **Communication** - Superior interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation.

+ **Production Support** - Conduct investigation and provide resolution (with help of developers when needed) for issues brought up by business.

Who you are

+ **You have a college degree/diploma** and you’ve spent at least 5 years (currently or prior experience) in commercial banking related roles (e.g., credit underwriting and analysis, relationship / portfolio manager, etc.).

+ **You have working knowledge of** commercial banking products and concepts; knowledge of regulatory requirements and industry standards related to commercial credit underwriting preferred.

+ **You are highly organized** and enjoy managing a process ecosystem of interrelated documentation and other supporting materials, and able to track details and keep everything in sync across multiple initiatives and regular cycles of change.

+ **You’re driven by collective success.** You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

+ **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

+ **You give meaning to data.** You enjoy investigating complex problems, and making sense of information. You can develop / propose solutions independently. You're confident in your ability to communicate detailed information in an impactful way. Must have experience using Microsoft products (e.g., Word, Excel, PowerPoint, SharePoint, Visio, etc.).

+ **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000.00 - $140,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

+ We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

+ Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

+ We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

+ CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

+ You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

+ We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Effectiveness, Communication, Credit Processes, Credit Risks, Credit Underwriting, Detail-Oriented, Process Improvements, Teamwork

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.