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Working Title: Evaluation Specialist / Human Services Program Representative 1

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

+ **Job ID** : 86152

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 05/12/2025

+ **Closing Date** : 05/27/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office

+ **Division/Unit** : DHS-Central Office / ADSA Lead Agency Review

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $28.82 - $42.31 / hourly; $60,176 - $88,343 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

This position is eligible for telework to applicants who reside in Minnesota or a bordering county along the Minnesota state line. Effective June 1, employees living within 50 miles of the office location listed above will be required to work in the office at least 50% of the time each month. For those who live 50 or more miles away, with supervisory approval and satisfactory performance are eligible to telework up to 100% of the time.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Evaluation Specialist is a hybrid role that combines quality assurance and program evaluation of Minnesota's publicly funded long-term care Home and Community-Based Services (HCBS) waiver programs serving older adults and individuals with disabilities. The incumbent is responsible for executing comprehensive statewide quality assurance reviews and multi-source program evaluations. The incumbent interprets and analyzes complex state and federal legislative policies, regulations, and compliance requirements related HCBS waiver programs, translating this information into quality assurance metric s to assess the compliance of Lead Agencies (County, Tribal Nation, and Managed Care Organizations). Additionally, the incumbent plans, designs, and executes comprehensive evaluations using a mixed-method approach to assess Lead Agency performance on key measures and outcomes in the administration of HCBS waiver programs. These efforts work to promote an equitable and sustainable long-term care system and continuously improve the administration of HCBS waiver programs across the state.

Key Responsibilities:

+ Plan, design, and develop quality assurance and evaluation methods to determine Lead Agency compliance with state and federal requirements and ensure continuous improvement in HCBS program administration at both the state and local levels

+ Guide the development of data collection and reporting instruments , including database development and management

+ Execute comprehensive statewide quality assurance reviews and multi-source program evaluations

Minimum Qualifications

2 years professional experience planning, designing, and developing quality assurance and evaluation methods. Experience must include the following:

+ Federal and state policies, regulations, and laws impacting the budgets/costs and administration of HCBS programs including Medical Assistance, home health care programs, HCBS waivers, and other self-directed services and supports

+ MMIS, MAXIS, MN-ITS, SSIS, MnCHOICES, and other data systems used by DHS, lead agencies, or service providers in the administration of HCBS programs

+ Continuous improvement methods, principles, and techniques

Bachelor’s Degree in Public Policy, Human Services, Public Health or related field may substitute for 1 year of experience OR Master’s degree in Public Policy, Human Services, Public Health or related field may substitute for 2 years of experience

Preferred Qualifications

+ Proficiency in computers/technology including collaborative platforms such as SharePoint, Webex, Microsoft Teams, and Microsoft applications: Word, Excel, Outlook, PowerPoint, and Access

+ Experience in dashboard development using tools such as Microsoft Power BI or Tableau

+ Ability to perform quantitative and qualitative analysis sufficient to evaluate program results

+ Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.