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Employment Type:

Full time

Shift:

Day Shift

Description:

The Director of Business Development for the Home Infusion Service Line is responsible for planning and implementation of strategies and projects that support the growth and expansion of the service line across the Trinity Health New York current and future market. The Director of Business Development oversees and integrates the home infusion pharmacy and home infusion nursing programs, and directs operational changes required to meet referral source and patient needs. The Director of Business Development leads the development of growth strategies, and directs the EHIS Pharmacy Director and Eddy VNRA RN Manager of Home Infusion Services to implement the plans, actions, and changes required to achieve business objectives. The Director of Business Development serves as the key liaison with referral sources, establishing and maintaining relationships, understanding the current and changing needs of referral sources and striving to be the infusion program of choice. Responsible to continually evaluate competitors. Develops and implements a Business Development and Marketing Plan for the home infusion service line which promotes greater utilization of by referral sources to delay or avoid unnecessary ED visits/hospitalizations and increases the conversion rate of referrals to admissions. Works collaboratively with the Finance Manager for CSD to develop budgets/forecasts, coordinates with operational and quality/safety leaders towards achievement of customer satisfaction, quality outcomes, revenue generation, and long-term business growth consistent with The Eddy’s mission, vision and values.

Typical Duties and Responsibilities Include

+ The Director of Business Development oversees and integrates the home infusion pharmacy and home infusion nursing programs, and directs operational changes required to meet referral source and patient needs.

+ responsible for planning and implementation of strategies and projects that support the growth and expansion of the service line across the Trinity Health New York current and future market

+ The Director of Business Development leads the development of growth strategies, and directs the EHIS Pharmacy Director and Eddy VNRA RN Manager of Home Infusion Services to implement the plans, actions, and changes required to achieve business objectives.

+ serves as the key liaison with referral sources, establishing and maintaining relationships, understanding the current and changing needs of referral sources and striving to be the infusion program of choice.

+ Conducts continual market analysis to evaluate competitive landscape.

+ Researches, evaluates and designs new business opportunities. Creates proposals, business plans, financial analyses to support the expansion of services.

+ Plans, manages, coordinates and evaluates programs and services related to the growth of services.

+ Serves as a liaison between referral sources/patients/families and hospice operations leadership, aligning expectations and removing barriers to growth.

+ Coordinates with Director of CCD Social Media to create sales campaigns, sales communications, and competitive positioning strategy

+ Tracking of all targeted growth objectives, due diligence, and associated recommendations. Supports look-back analyses to ensure business plan objectives are met.

+ Develops and manages workplans to produce deliverables and meet target deadlines.

+ Collaborates closely with other departments to foster teamwork, maintain effective working relationships.

+ Creates and executes an effective call plan to increase referrals to the home infusion service line, as well as to improve the conversion rate of referrals to admission.

+ Utilizes reporting tools provided to achieve service area and marketing goals

+ Develops, implements, evaluates and refines strategic marketing and business development plans based upon data, trends, and market needs.

+ Works in conjunction with clinical leadership to develop and promote new programs and services.

+ Develops the annual operating budget and expansion budgets with the Executive VP of CCD and Finance Manager.

+ Responsible for sourcing and developing business relationships and referrals.

+ Gathers data, investigates and proposes solutions to identified business partner problems or barriers.

+ Maintains accurate data base of all business development opportunity activities including site visits, presentations, closed transactions, and follow-up activities.

+ Participates and contributes to the development of educational programs offered to business partners, new prospects and colleagues.

Requirements

+ NYS licensed pharmacist or NYS RN CRNI certified) required.

+ 5+ years of experience in Home Infusion Service Delivery

+ Must have a demonstrated ability to direct operations, as well as to achieve growth, quality and financial targets.

+ Marketing/sales experience required.

+ Demonstrated effective organizational and professional communication skills are required, as well as the ability to work as directed.

+ Strong understanding of customer needs and market dynamics and requirements.

Pay range: $113,152.00 - $169,728.00 per year

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

**GENERAL/SPECIAL KNOWLEDGE AND SKILLS:** Effective written and oral communication skills; ability to complete multiple tasks and high volume of work on deadline; ability to follow through on assigned tasks with limited supervision; attention to detail and ability to edit and proofread; excellent time management and organizational skills; mature, professional attitude and appearance; computer proficiency in Microsoft Suite and EMRs; experience managing staff.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran